Offer summary

Qualifications:

Fluency in German and English, both written and spoken., Strong interpersonal skills and a commitment to customer satisfaction., Problem-solving skills and adaptability to various customer situations., Basic technical skills for managing digital communication tools..

Key responsabilities:

Respond promptly to customer inquiries via phone, email, and chat in German.

Assist customers by providing tailored solutions and support.

Document customer interactions and maintain accurate records.

Collaborate with team members to enhance the service experience.

Job description

Patrique Mercier Recruitment is excited to offer an entry-level position for a German Speaking Customer Care Agent in Greece with free relocation package, catering to various industries.

If you are fluent in German and are looking to kickstart your career in customer service while immersing yourself in the beautiful culture of Greece, this opportunity is for you!

In this role, you will be responsible for providing exceptional customer service to German-speaking clients across different sectors. Your primary goal will be to assist customers with inquiries, resolve issues, and ensure a stellar customer experience.

Join our dynamic team and embark on a rewarding journey in a vibrant setting!

Responsibilities

Respond promptly to customer inquiries via phone, email, and chat in German
Assist customers by providing solutions and support tailored to their needs
Document customer interactions and maintain accurate records
Collaborate with team members to enhance the service experience
Stay informed about product updates and company practices
Participate actively in training and development programs

Requirements

Fluency in German and English, both written and spoken
Willingness to relocate to Greece - Work from home only within Greece
No prior experience required; entry-level candidates are encouraged to apply
Strong interpersonal skills and a commitment to customer satisfaction
Problem-solving skills and the ability to adapt to various customer situations
Basic technical skills for managing digital communication tools
Ability to work independently and collaboratively in a team environment
A motivated attitude and eagerness to learn and grow

Benefits

Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Competitive Salary by Greek standards
Fully Paid Relocation Package ( Flight to Athens, Transfer and Hotel for the first 4 Weeks )
Free Greek Lessons, Engagement Activities

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