Spanish Speaking Customer Service for Fitness & Sports Equipment Department

Patrique Mercier Recruitment FR is thrilled to present an opportunity for a Spanish Speaking Customer Service Representative for the Fitness & Sports Equipment Department. This role is perfect for individuals who are passionate about fitness and sports and eager to help customers achieve their goals through exceptional service.

Responsibilities

• Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to fitness and sports equipment, orders, and product information.
• Resolve complaints and issues effectively to ensure customer satisfaction.
• Document customer interactions consistently and maintain accurate records in the company's database.
• Collaborate with the sales and technical teams to address customer needs and enhance the service experience.
• Stay informed about the latest trends in fitness and sports equipment to provide knowledgeable assistance.
• Promote a positive and supportive atmosphere for customers to engage with the company.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Experience in customer service, preferably within the fitness or retail industry.
• Strong communication and interpersonal skills.
• Problem-solving abilities with a customer-focused mindset.
• Proficient in using customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• A genuine interest in fitness and a passion for helping customers.

Benefits

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks