Offer summary

Qualifications:

Bachelor’s degree in a technical discipline or equivalent experience (5+ years) in data center infrastructure and systems engineering., Proven experience with Red Hat OpenShift, including designing solutions for AWS and managing OpenShift clusters., Extensive knowledge of AWS services and experience with IaC/CloudFormation and continuous integration tools., Strong customer service skills and experience in UNIX/Linux system administration..

Key responsabilities:

Work within a professional services organization to support project lifecycle activities from planning to operational readiness.

Lead technical discussions with customers and vendors, ensuring effective communication and collaboration.

Produce high-quality technical documentation and provide regular status updates on project progress.

Take ownership of solutions and foster team success by collaborating with team members and stakeholders.

Job description

SMX is seeking a driven and customer-focused Senior OpenShift Engineer, to join our thriving Cloud Services business unit and work with some of the best Cloud Architects and Cloud Engineers in the market. This individual will bring a passion for technology, a strong technical skill set, and proven experience migrating customer systems to public cloud. This is a remote position supporting a Massachusetts based team.

Essential Duties and Responsibilities:

• Work effectively within a delivery-centric professional services organization
• Navigate client-facing challenges and work in tandem with other vendors
• Support execution activities across the full project lifecycle, from planning, through implementation, to operational readiness
• Lead technical discussions both internally and with customer or vendor teams
• Focus on cloud-native services and optimizing the customer landscape through adoption of these services
• Define and engineer solution capabilities that satisfy a customer's goals and meet service delivery objectives
• Install and configure any specific product components per solution requirements
• Produce high-quality, well-written technical documentation, including design plans, implementation diagrams, data flow mappings, and as-built documents
• Take ownership of solutions, assignments, actions items and issues, and remain accountable for their completion
• Work effectively with other team members, customers and key stakeholders and foster team success
• Provide transparent and regular status updates in requested format
• Be willing to learn, collaborate, contribute and improve
• Achieve and maintain AWS or other cloud certification levels at least annually

Required Skills & Experience:

• Bachelor’s degree in a technical discipline and 5+ years of experience in a role that encompasses both data center infrastructure and systems engineering. An additional 4 years of experience may substitute in lieu of the degree requirement
• Experience with Red Hat OpenShift containerized platforms, specifically
o Designed OpenShift solutions for AWS deployment
o Experience using the command line OC Admin tools for RHEL experience
o Hands on experience managing, creating scripts and deploying OpenShift clusters
o Experience upgrading OpenShift clusters and supporting deployed clusters
• Excellent customer service skills and the calm professional demeanor necessary to bolster customer confidence when stress is highest.
• Extensive experience with Windows and UNIX/Linux system administration - administration within virtualized environments is preferred.
• Extensive experience with networking, and storage components (e.g. Operating systems / virtual machines, TCP-IP / DNS, Block / File / Object storage, etc.).
• Extensive experience with IaC/CloudFormation and familiarity with continuous integration services and support tools – e.g.: CodePipeline, CodeBuild
• Knowledge of and experience with AWS Services; EC2, VPC, ELB, AWS Security, S3, RDS, EBS, ECS
• Knowledge of and experience with monitoring, metrics collection, and reporting tools.
• Experience with large enterprise applications

Desired Skills & Experience

• Basic knowledge of database management systems
• Familiarity with continuous integration services and supporting tools- e.g.: CodePipeline, Jenkins
• Proven ability to document, promote and present your work to other teams and to customers
• Willingness and ability to collaborate across internal practices and with other team members
• Ability to work within an organized and structured delivery-centric team
• Ability to translate customer requirements and needs into proven design patterns

Application Deadline: May 9, 2025

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The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$148,100—$231,400 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

All qualified candidates will receive consideration for employment without regard to disability status, protected veteran status, race, color, age, religion, national origin, citizenship, marital status, sex, sexual orientation, gender identity or expression, pregnancy or genetic information.

Selected applicant may be subject to a background investigation and/or education verification.

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