Offer summary

Qualifications:

Bachelor or Master degree in Computer Science, Information Security, or Information Technology., Minimum of 3 years experience in information security software and customer-facing roles., Basic understanding of mobile technologies, operating systems, and cloud computing., Working knowledge of Android, Java, C/C++, and REST programming languages..

Key responsabilities:

Meet and present OneSpan security solutions to customers.

Showcase and demonstrate products during customer visits or exhibitions.

Prepare and deliver Proof of Concept to meet customer needs.

Provide technical consultancy and support during project implementation and testing phases.

Job description

At OneSpan, we specialize in digital identity and anti-fraud solutions that create exceptional and secure experiences.

OneSpan is looking for a Solutions Engineer to join our Australian team. The “Solutions Engineer” is responsible for all pre-sales as well as post-sales and customer support activities in Australia. This is a unique opportunity for a self-motivated Solution Engineer to help develop and shape the OneSpan business in the ANZ market.

Job Descriptions

Meet and present customers with OneSpan security solution
Showcase and demonstrate OneSpan products during customer visits or security exhibitions
Understand and analyze customer needs and propose solution using OneSpan products
Prepare and deliver Proof of Concept using OneSpan products to meet customer needs
Response to Request for Information or Request for Proposal
Provide technical consultancy and product support to customers during project implementation and testing phases
Prepare project documentation such as Design Specification, Sequence Diagram and etc
Collaborate with project manager or steeling committee
Provide first level customer support service to customers
Investigate and understand problems faced by customers
Troubleshoot and provide problem resolution if available
Escalate problems to product specialist if necessary
Provide timely update to customers on the ongoing troubleshooting status

Job Requirement

Bachelor or Master degree in Computer Science/Information Security/Information Technology or equivalent
Minimum of 3 years working experience in information security software and in a customer facing role
Basic understanding of different mobile technologies, operating systems, cloud computing and others
Working knowledge in Android, Java, C/C++ and REST programming languages
Practical knowledge of information security fields such as strong authentication, access control, mobile security and others will be advantage
Excellent social skills and team player

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