Offer summary

Qualifications:

Minimum of 5 years of related specialty sales experience with a strong record of achievement., Results-oriented with a customer-focused approach and excellence in execution., Strong business acumen, strategic thinking, and planning skills are essential., Ability to collaborate effectively with various groups and a commitment to teamwork..

Key responsabilities:

Identify and prioritize high-potential customers through data analysis to drive competitive sales growth.

Engage in value-based conversations to understand customer challenges and opportunities.

Personalize customer engagement journeys by leveraging available content and multiple channels.

Collaborate with cross-functional teams to design and implement solutions that address unmet customer and patient needs.

Job description

Job Description Summary

Locations: Ontario, #LI-Remote

Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

About the role:

The Oncology Care Consultant is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. We are looking for an experienced and passionate professional to join our team and help us achieve our ambitious mission as we work to reimagine medicine to improve and extend people’s lives.

The role reports directly to the Associate Sales Director and will work closely with the Oncology cross-functional team.

Permanent position

Job Description

Key Responsibilities:

Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence attitudes & beliefs in key accounts in order to drive competitive sales growth
Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors to improve the patient journey (right patient, right time)
Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things don't seem right. Live by Novartis Code of Ethics and Values and Behaviors

Essential Requirements:

Minimum of 5 years of related specialty sales experience with a strong record of achievement.
Results-oriented, customer-focused and strong skill set in excellence in execution.
Superior Business Acumen, Strategic Thinking and Planning.
Energetic, curious, self-motivated, entrepreneurial and professionalism.
Ability to collaborate effectively with various groups and commitment to teamwork

Desirable Requirements:

Previous experience in Hematology or oncology is an asset
Previous experience in this territory an asset

Skills Desired

Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills

Required profile