Human Resources Business Partner - Remote (CT., NY. or VT.)

Summary: 

This position is primarily responsible for supporting the HR Consulting practice. 

Essential Duties and Responsibilities: 

• Support clients as a lead contact on all HR matters including federal and multi-state compliance, the interpretation of policy and procedures, performance management, discipline, problem-solving, employee relations issues, conflict resolution, hiring and dismissal protocols, compensation matters, labor management, and personnel development. Prepare information for client activity reports and provide information to consultants on a timely basis. 

• Ability to balance client needs with compliance requirements; offer options and support best practices 

• Help clients execute strategic business objectives with a lens toward compliance but ultimately support for their decisions. 

• Provide on-site and remote consultative support and best practice recommendations to clients with varied HR needs. Assist with such items as regular client trainings, webinars, whitepapers, alerts, and blogs, as needed, by identifying, researching, and preparing topics to proactively deliver information to clients. 

• Create documents, spreadsheets, and presentations; ensure accurate file maintenance of all documents and data.   

• Conduct HR research; work on projects individually and as a team. 

• Manage workload and ever-changing priorities to ensure all deliverables are of top quality and met on a timely basis.  

• Manage time optimally to client contract (both individually and also as an account management partner). 

• Proactively seek ongoing knowledge expertise in the HR environment as well as general business trends and practices; share this expertise with others. 

• Follow or create standard operating procedures to ensure consistent, efficient, and excellent client service. 

• Actively participate in the OneDigital culture, initiatives, and meetings by providing ideas, expertise, and open feedback. 

• Become a subject matter expert on an area of interest and team need. 

• Perform other duties as needed. 

Qualifications, Skills and Requirements: 

• Ability to act with integrity, professionalism, and confidentiality. 

• Excellent organizational skills and attention to detail. 

• Strong oral, written, and verbal communication skills. 

• Curiosity, an engaging style, and an urge to seek out creative solutions.  

• Strong analytical and problem-solving skills. 

• A proactive track record of managing client requests and a passion to advise on all aspects of HR. 

• Resourcefulness and the ability to work with limited supervision in meeting deadlines. 

• Communication – open and honest – clear with ability to tackle difficult conversation 

• Team Work:  Work as a contributing member, coaches HR Consultant and HR Coordinator levels 

• Time Management: Self management of own time and awareness of client time, utilization and stoplight and the ability to handle multiple and shifting priorities. 

• Customer-centric focus – customer service mastery 

• Initiative: proactively create solutions for client’s business 

• Adaptability: positive disposition and mentorship to HR Coordinator and Consultant 

• Ability to travel locally, regularly 

• Leadership Presence– internal and external 

• Proactive in approach  

• Networking and Best Practice Research to provide new ideas to the team – weekly or at least monthly 

• Respectful Pushback 

• Chameleon mastery – ability to work with clients of all different personalities and demands 

Education, Training & Experience: 

• 5-7 years of related or equivalent human resources experience; Bachelor’s degree in Human Resources or Business Administration preferred. 

• SHRM-CP and/or HRCI-PHR certifications highly desirable. 

• Advanced skills in Microsoft Office applications and HRIS systems. Experience with account management software and social media tools is preferable. Demonstrated ability to learn new technology systems. 

• Knowledge of federal and state employment law.