Head of Human Resources

At EyeCarePro, we are a leader in digital marketing for eyecare professionals, where our commitment to excellence is more than just a goalits a legacy. We are proud recipients of the EyeVote Award for five consecutive years in the Online and Social Media Marketing Services sector, a testament to our dedication to quality and innovation in the eyecare industry. Learn more about this prestigious recognition at EyeCarePro's EyeVote Award.

Our team thrives on meaningful collaboration, built on empathy and understanding. We combine professionalism, helpfulness, and a friendly approach to ensure every interaction is not only positive but also productive. Data-driven strategies are at the core of everything we do, guiding our decisions to ensure they always align with the best interests of our clients.

We believe in the power of continuous learning, innovation, and improvement. By constantly testing new ideas and embracing change, we stay ahead of the curve in digital marketing. Our team's proactive reliability and dedication to both personal and professional growth are integral to our sustained success and industry recognition.

At EyeCarePro, joining our team means being part of a company that values not only its clients but also the growth and well-being of every team member. As an HR Business Partner, you will play a vital role in maintaining a culture of excellence, innovation, and recognitioncelebrated through our achievements and respected within the industry.

Job Overview

As the Head of Human Resources, you will be instrumental in shaping and nurturing our growing team of talented professionals. Your expertise will foster a culture that aligns with our core values while driving organizational growth and efficiency. This role requires a blend of strategic thinking, operational expertise, and a passion for employee engagement and development.

Key Responsibilities

• Global HR Strategy Development: Design, develop, and implement HR strategies that align with diverse international laws and cultural contexts, while supporting business objectives and our core values.

• Collaborative Leadership: Partner with international business leaders to understand HR needs and support operational solutions, ensuring consistency in systems, processes, and accountability.

• HR Advisory: Act as a trusted advisor, providing daily guidance and support to management and staff across various global locations on all HR matters.

• Data-Driven HR Analysis: Conduct surveys, analyze results, track KPIs, and propose action plans to improve performance and drive organizational objectives.

• Employee Relations Management: Strengthen and maintain our company culture, ensuring fair and consistent application of policies, resolving employee relations issues in a diverse, multicultural environment.

• Workforce Planning and Succession: Monitor and enhance global workforce planning and succession strategies.

• Talent, Training, and Development Management: Identify talent needs and create strategies for recruitment, retention, and success planning.

• Performance Development: Facilitate performance management processes, including goal setting, performance reviews, and development plans. Lead mentorship and coaching programs to drive career development across international teams.

Skills and Competencies

• International HR Expertise: Proven understanding of various international HR practices, laws, and cultural nuances with a focus on global operations.

• Business Acumen: Strong understanding of the digital marketing and agency sector.

• Data Literacy: Expertise in data analysis and HR metrics.

• Effective Communication: Exceptional communication and stakeholder management skills.

• Change Management: Ability to manage change effectively in a diverse and dynamic environment.

• HR Strategy and Team Management: Proven track record in HR strategy, organizational development, and leading teams.

• Conflict Management: Skilled in resolving conflicts and negotiations.

• Leadership: Exceptional leadership and mentoring abilities.

• HRIS and Project Management Skills: Proficient in HRIS systems and project management methodologies.

Behaviours

• Client-Oriented

• Attention to Detail

• Integrity

• Initiative

• Positive & Empathetic

• Transformational Leadership

• Results-Oriented

• Deadline-Driven

• Tenacity and Resilience

• Team Player

• Innovative Thinker

• Strong Emotional Intelligence

Qualifications

• Bachelors degree in Human Resources, Business Administration, or a related field. A Masters degree is preferred.

• A minimum of 8 to 10 years of HR experience, with at least 5 years in a leadership role.

Why Join Us

• Lead a Transformative Global HR Initiative: Take charge of an exciting global HR project at a company renowned for its digital marketing excellence.

• Diverse and Innovative Team: Collaborate with a team that values growth, innovation, and global cooperation.

• Make a Tangible Impact: Directly influence the international reach and presence of a leader in the eyecare sector.

• Award-Winning Company: Be part of a globally recognized, award-winning organization.

• Shape International HR Operations: Play a key role in shaping HR operations across diverse international landscapes.

• Forward-Thinking Culture: Join a team dedicated to driving the future of digital marketing in eyecare.

We hope you'll consider becoming part of our innovative team at EyeCarePro!