Payments Risk Analyst II

Team/ Role Paragraph: 
As a Push Payments Analyst on the Payments Risk Analytics team, you’ll be fully responsible for identifying and mitigating payments fraud risk on our critical payment rails without negatively impacting core metrics and the broader customer experience. 

What you’ll be doing (ie. job duties): 

• Own risk controls from end-to-end and scale processes to provide appropriate coverage as we expand our business
• Work with internal and external stakeholders in Product, Growth, Data Science and Engineering to develop and drive forward custom risk management strategies and techniques for different geographies
• Use data to assess risk and make decisions impacting large segments of our customer population; effectively measure and assess associated tradeoffs using quantitative analysis
• Identify, investigate and mitigate fraudulent deposit activity
• Implement logic targeting bad actors and high-risk behavior associated with unauthorized deposit activity across multiple regions
• Review and respond to alerts regarding anomalous customer and transaction behavior
• Measure fraud performance across payment methods
• Proactively identify and close gaps in our monitoring
• Own reporting processes and communication with relevant banking partners, senior leadership and regulators
• Synthesize data learnings into compelling stories and communicate them to Payments Risk leadership

What we look for in you (ie. job requirements): 

• 4+ years relevant experience
• 2+ years fighting push payment fraud in an e-commerce or financial services environment (SG Fast/PayNow)
• 2+ years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL, etc).
• Experience with using identity provider data to mitigate fraud (e.g. SingPass)
• BA / BS degree or equivalent practical experience
• Experience in driving the implementation of new fraud mitigation tools, delivering on time and in line with project specifications
• Strong knowledge of push payment processes, and fraud claim investigations
• A passion for fighting fraud and abuse, and the curiosity to self-drive investigations, identify patterns, and find the root cause
• Experience in data analyses using SQL
• Be able to independently create plans for analytics projects and build collaboration within the team
• Experience in dealing with multiple stakeholders, including senior leadership and regulators
• Demonstrate our core cultural values: clear communication, positive energy, continuous learning, and efficient execution

Nice to haves:

• Experience mitigating fraud in international markets (e.g. Australia - Zepto, India - UPI, US - Swift) 
• Understanding of statistical concepts and experience in applying them
• Experience working with quantitative tools such as Python or R
• Experience working with machine learning models
• An understanding of blockchain analytics and/or fraud trends within the cryptocurrency ecosystem

Position ID- P69542

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