Service Technician

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

2-5 years of experience as an automotive service technician, preferably with EV/HEV diagnosis and repair., Red Seal 310S certification is required., Knowledge of High Voltage and Low Voltage systems, as well as Electric Vehicle powertrains is essential., Excellent written and verbal communication skills, along with proficiency in Microsoft Office and willingness to learn proprietary software. .

Key responsabilities:

  • Diagnose, maintain, and repair Lucid Motors vehicles, addressing both basic and major mechanical issues.
  • Document all customer vehicle interactions accurately using the appropriate software suite.
  • Collaborate effectively with the service team and communicate with customers to ensure positive experiences.
  • Support mobile service teams as needed and demonstrate technical skills to others.

Lucid Motors logo
Lucid Motors Large https://www.lucidmotors.com/
1001 - 5000 Employees
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Job description

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.

We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

As a Service Technician, you will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. As a Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date. Lucid will reimburse the cost associated with successful completion.

Responsibilities

  • Confidently repair basic and major mechanical issues and perform basic electrical and mechanical diagnosis
  • Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general electric vehicle systems
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Ability to demonstrate and teach learned technical skills/knowledge with others
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Qualifications

  • 2-5 years of experience as an automotive service technician, including previous experience with EV/HEV diagnosis and repair
  • Red Seal 310S
  • Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrains
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Ability to use applications such as Microsoft Office as well as learn proprietary DMS software
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver license with no suspensions within the past year

Preferred Qualifications

  • ASE Certifications
  • Experience in luxury automobile repair environments.

Compensation Range: The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Additional Compensation and Benefits: Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid’s equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Base Pay Range (hourly)

$32—$44 CAD

By Submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice. If you are a California resident, please refer to our California Candidate Privacy Notice.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Customer Service
  • Detail Oriented
  • Collaboration
  • Communication
  • Problem Solving

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