Offer summary

Qualifications:

Knowledge of Windows and macOS operating systems., Experience in troubleshooting hardware, software, and network issues., Excellent communication skills to explain technical topics to non-technical users., Fluency in English and a proactive, service-oriented attitude..

Key responsabilities:

Providing first-level IT support to employees in-person and remotely.

Configuring and troubleshooting Windows and macOS laptops and mobile devices.

Managing user accounts and contributing to internal IT documentation.

Assisting with IT inventory tasks and supporting peripherals like printers and monitors.

Job description

About BizAway

Here at BizAway, we Deliver the Future of Travel. 😎

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability 🌱, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes. 🚀

We know that success comes from People and deserves to be recognized.👫Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest growing B2B scale-up then BizAway is the company you have been looking for. 🤩

We are looking for

We are looking for a driven and enthusiastic Junior IT Support Specialist (m/f/d) , who desires to contribute to the growth and success of our IT Team.

Your role in BizAway

Providing first-level support to all BizAway employees, both in-person and via remote access, for hardware, software, and network-related issues.
Configuring, deploying, retrieving, and troubleshooting Windows and macOS laptops and mobile devices.
Supporting and maintaining peripherals like monitors, keyboards, printers, and office A/V equipment.
Managing user accounts using our cloud Identity and Access Management (IAM) system, including onboarding and offboarding processes.
Contributing to internal IT documentation, guides, and FAQs.
Assisting with IT inventory tasks.

Your basic qualifications

Knowledge of Windows and macOS operating systems
Knowledge of Android and iOS mobile operating systems
Experience in troubleshooting common hardware, software, and network issues
Basic understanding of networking principles (TCP/IP, DNS, DHCP)
Excellent communication skills and the ability to explain technical topics to non-technical users
Proactive, service-oriented attitude with a focus on user satisfaction
Fluency in English (written and spoken)
Availability to travel occasionally to other company locations or for training

We are also interested in

Previous work in a fast-paced, international tech environment
Experience with IT asset management and inventory tools
Experience with Identity and Access Management (IAM) platforms
Enthusiasm for learning and improving processes in IT support

Our offer

✈️ A seat on a scale-up with skyrocketing growth
💰 Attractive compensation, including equity in the company
📈 Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions
🌍 Multicultural and international team
🙌 Collaborative and smart environment to work and learn
🍻 Free coffee to kick-start your day and free beers to celebrate together
🏢 Remote work, flexible working policy and great offices in Europe

BizAway avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.