Manager, Global Payroll

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As Manager of our Global Payroll team, you are responsible for staying current on in-depth domestic and international payroll knowledge and for all aspects of managing the payroll process for Rithum. In this role you interact with other departments within the organization, third-party payroll providers, external auditors, consultants and state & federal agencies to maintain the payroll records for the company.  Additionally, you are responsible for ensuring compliance with global payroll regulations, including local tax laws, labor regulations, and statutory requirements across multiple jurisdictions. In this role, you oversee audits and regulatory reporting, ensuring all payroll practices meet legal and compliance standards internationally. This work requires an extremely detail oriented person with significant knowledge of payroll administration, including state and federal regulations, as well as global payroll compliance frameworks. 

Responsibilities

• Leading and mentoring a Global Payroll Analyst.
• Managing the processing and reporting of semi-monthly and monthly payrolls, employee records management, general ledger reconciliations, tax reporting, quarter-end filings, year-end close coordination, and providing superior customer service to approximately 700+ employees globally.
• Conducting regular payroll audits to ensure compliance with all applicable labor laws, tax regulations, and statutory requirements.  
• Serving as a technical expert for payroll matters with a deep understanding of payroll law, tax regulations and accounting principles. Includes in-depth understanding of payroll systems, interfaces, earnings/deduction code set up and mapping to the general ledger, as well as posting and correcting errors.
• Reviewing and reconciling all payroll accruals to the general ledger.
• Managing our relationship with third-party payroll providers.
• Serving as a liaison to employees to resolve payroll-related issues/disputes, providing exceptional customer service.  
• Supporting the People team and communicating in understandable terms your subject matter expertise to the broader team.
• Designing and developing ad hoc reports as needed to support payroll and other internal customers.
• Servicing quarterly and annual external audit requests.
• Managing SOX compliance initiatives associated with the payroll process.
• Identify and implement process improvements to enhance payroll operations and efficiency.  
• Coordinating with global teams to ensure accurate and compliant payroll execution across all regions, while managing the complexities of cross-border payroll processing.
• Maintain confidentiality and data security standards for all payroll-related information.  

Qualifications 

Minimum Qualifications  

• 5+ years of payroll experience. 
• 3+ years of Global payroll experience required, including multi-state payroll processing.
• Previous supervisory experience required.
• Extensive payroll processing knowledge.
• Expertise using ADP Workforce Now.
• Ability to prioritize, organize and coordinate projects, and manage a large amount of detailed tasks.
• Ability to take initiative and manage multiple projects to timely completion.
• Ability to work in a fast-paced and deadline-driven environment.
• Excellent verbal and written communication skills and interpersonal skills.
• Advanced Microsoft Office skills.
• Detailed record-keeping (accuracy is a must).
• Ability to work standard business hours (8am - 5pm) East Coast Time with flexibility to support global teams across multiple time zones.  

Preferred Qualifications 

• 1+ years of leadership experience.
• Experience using CloudPay for international payroll processing.
• Spain and UK payroll processing experience.    
• Payroll software certifications a plus.
• Proactive approach to workload management and problem-solving.
• Strong interpersonal skills, fostering collaboration across diverse teams, empathetic employee experience skills.
• Global mindset with cross-cultural awareness and sensitivity.
• High level of integrity and ability to handle confidential information.
• Adaptability in a fast-paced and dynamic work environment. 

Travel Required 

Up to 10%  

Other Duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We celebrate diversity and are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.