DevOps Engineer

Metal Toad is an award-winning AWS Consulting Partner and AWS Managed Services provider company based in the USA. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24x7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management.

Metal Toad is a fully remote organization with all employees having the option to work from home. The candidate must be able to work between 8 AM and 5 PM Pacific Time (PST) from Monday through Friday.

Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position.

Advanced to fluent English communication skills are essential for this role.

To apply for this position, please submit your resume in English and in PDF format.

Job Description

The Cloud Engineer position at Metal Toad requires experience in designing and maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications. 

RESPONSIBILITIES

Planning

• Analyzing customer requirements for software components, system availability, security, and performance.
• Designing and documenting complete cloud hosting systems, including capacity planning software and instance type selection, allocation, and network design.
• Estimating costs of recommended system design.
• Building systems by executing installation, configuration, and testing of cloud resources.
• Using automation and configuration management to ensure repeatability and traceability of changes.

Managed Services

• Troubleshooting system hardware, software, networks, and operating systems.
• Protecting integrity and security of systems by developing access controls and monitoring tools and providing written evaluations and recommendations for ongoing improvement.
• Maintaining system performance through system monitoring and analysis, performance tuning, and planning for future growth.
• Designing and running load and stress tests, documenting outcomes, debugging infrastructure issues, and escalating documented application problems to the development team.
• Maintaining internal systems and customer deployment documentation.
• Partnering with project managers, technical consultants, software architects, and developers to validate infrastructure deliverables against the requirements and document all technical hand-offs.
• Experience with Amazon Web Services (AWS).
• Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.

Expertise

• Contributing to the definition of best practices, operational policies, and procedures.
• Establishing, documents, and tests disaster recovery procedures, documents outcomes, and makes recommendations for ongoing improvement.
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

QUALIFICATIONS

• Read and agree to our Corporate Values Statement.
• Believe in the company mission: to help people.
• 2+ years of experience with Amazon Web Services (AWS).
• Additional experience with other cloud providers is a bonus.
• Experienced in Linux and/or Windows Systems administration (at least one required).
• Scripting (bash shell and Python preferred, PowerShell acceptable).
• Knowledge of TCP/IP networking and HTTP protocols.
• Experience with web accelerators, load balancers, reverse proxies, and CDNs.
• Problem solver and willing to work in an agile/fast-paced environment.
• Customer-oriented with good communication skills. 
• Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.
• Possessing or being willing to achieve the AWS Cloud Practitioner Certificate in the first two weeks (Metal Toad sponsors the test).