Offer summary

Qualifications:

Bachelor’s degree or higher in a business-related field or applicable experience., 3 years of previous supervisory or management experience preferred., 10 years of experience in auto-finance, auto sales, auto auction, or fleet management preferred., Strong leadership, coaching, and communication skills are essential..

Key responsabilities:

Manage Auction Account Representatives and oversee auction procedures.

Implement initiatives for continuous improvement of department KPIs and client satisfaction.

Develop and coach subordinate managers while ensuring adherence to policies and procedures.

Prepare periodic reports on department performance and conduct weekly team calls to discuss goals.

Job description

Summary/Objective

The Director of Auction Accounts is responsible for managing the Auction Account Representatives. This person will oversee Remarketing and auction procedures to ensure that they are carried out according to established policies, train and develop subordinate managers and coordinate projects and department initiatives. The Director will recommend changes to procedures, prepare periodic reports on department performance, and distribute auction assigned workload while ensuring compliant, efficient, and effective completion of client-assigned workload.

Essential Functions

Maintain a thorough understanding of the entire Remarketing Department including key performance indicators (KPIs) and client-specific service level agreements (SLAs)
Implement initiatives to ensure continuous improvement of department KPIs, compliance and SLA adherence, internal controls, client satisfaction and profitability of the department
Coach and develop subordinate managers / team leaders, ensuring consistent application of best practices in all facets of employee management
Assist with employee performance evaluations, corrective action, and other coaching and development activities as needed
Ensure policies and procedures for all functions within the department exist, are accurate, and are adhered to by all staff members
Partner with applicable functional support business groups (finance, project management, analytics, IT, HR, etc.) as needed to ensure company objectives are met
Support executive management as directed. Support company-wide initiatives related to strategic vision, company culture, and employee engagement
Assist in reviewing accuracy of repo agent storage invoices on remarketing vehicles.
Develop procedure manuals for department and ensure they are kept up to date.
Develop a working strategy with the sales team to prospect for new clients while working on client relationships with existing clients
Ensure Remarketing is up to date on all new IT innovations and Industry enhancements to Remarketing Processes
Track and report out tracking on Targets/Goals to VP of Remarketing
Work with Director of Dealer sales and Dealer Team for efficiencies and auction scorecards
Monthly report out to client relations team
Conduct weekly team calls to discuss goals, targets and issues

Competencies

Ethical conduct
Leadership
Coaching and developing
Emotional intelligence
Performance management
Communication proficiency
Organizational skills
Time management

Education and Experience

Bachelor’s degree or higher, in business related field required (or applicable experience) preferred
3 years previous supervisory/management experience preferred
10 years in auto-finance, Auto Sales, Auto Auction, or Fleet Management preferred

Benefits & Compensation

Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
PTO and holidays

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand. Travel up to

35% on auction and client meetings.

Physical Requirements

This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e., business office with computers, phone, printers, light foot traffic.

EEO Statement

Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Applicants must be legally authorized to work in the United States

Required profile