Offer summary

Qualifications:

2–4 years of experience in customer support or service., Fluent in English with excellent verbal and written communication skills., Comfortable using helpdesk systems like Zendesk or Freshdesk., Strong problem-solving skills and a customer-first mindset..

Key responsabilities:

Respond promptly to customer inquiries via email, chat, or phone.

Resolve technical, billing, or usage issues with empathy and efficiency.

Document customer interactions and track common trends.

Contribute to the creation of knowledge base articles and FAQs.

Job description

Join the WorkMotion Talent Marketplace - Your Gateway to Global Remote Opportunities

We’re excited to invite passionate professionals like you to become part of the WorkMotion Talent Marketplace a curated pool of top remote talent connected with forward-thinking, international companies.

Our clients has hired 2000+ talents globally.

Joining the marketplace means stepping into a world of opportunity:
🌍 Collaborate with global teams
🕒 Enjoy flexible, remote-first work setups
🚀 Gain access to exclusive job openings across industries

Working with WorkMotion clients is more than just a job, it’s an opportunity to be part of dynamic, cross-cultural teams where trust, communication, and meaningful impact are the norm. Whether you're applying directly to open roles or being discovered by companies browsing the marketplace, you'll have the chance to grow professionally while working from anywhere in the world.

By applying, you’re taking the first step toward joining our global talent network and by doing so, you agree to share your professional profile and relevant information with WorkMotion and its clients for the purpose of job matching and communication.

Let’s build the future of work, together, from anywhere.

Requirements

Job Summary Our mid-level Customer Service Representative will be the first point of contact for clients using our platform. You’ll handle customer inquiries, troubleshoot issues, and ensure user satisfaction across various communication channels.

What you’ll do as a Mid-Level Customer Service Representative…

Respond promptly to customer questions via email, chat, or phone.
Resolve technical, billing, or usage issues with empathy and efficiency.
Escalate complex cases to appropriate internal teams when necessary.
Document customer interactions and track common trends.
Offer product suggestions and improvements based on customer feedback.
Contribute to the creation of knowledge base articles and FAQs.

What we’re looking for…

2–4 years of experience in customer support or service.
Fluent in English
Excellent verbal and written communication skills.
Comfort using helpdesk systems (Zendesk, Freshdesk, or similar).
Ability to multitask and prioritize inquiries.
Patience, empathy, and a customer-first mindset.
Readiness to work in a remote environment with flexible hours.

Skills (Tags)

Customer Support (Phone/Chat/Email)
Ticketing & CRM Systems (Zendesk, Freshdesk)
Communication & Empathy
Problem-Solving
Product Knowledge
Time Management & Prioritization
Remote Collaboration

Benefits

🌍 Benefits of Joining the WorkMotion Talent Marketplace

By joining the WorkMotion talent marketplace, you gain access to unique opportunities with leading international companies that value flexibility, innovation, and diverse global perspectives. Here’s what you can look forward to:

Remote-First Work Environment
Enjoy the freedom to work from anywhere while staying connected with inspiring teams around the world.
Access to Global Career Opportunities
Apply directly to remote roles or be discovered by international companies actively seeking top talent through the marketplace.
Flexible Work Arrangements
Work in a way that suits your lifestyle — whether it’s flexible hours, time zones, or work-life balance.
Diverse, International Culture
Collaborate with colleagues from different cultures, backgrounds, and industries — fostering growth, learning, and global thinking.
Simplified Hiring and Onboarding
WorkMotion handles all the complexities of international hiring, so you can focus on what matters most—your work.

🔐 Data Privacy & Consent

By applying to join the WorkMotion marketplace, you agree to share your personal and professional information with WorkMotion, its hiring partners and its affiliated clients. This allows you to be matched with relevant job opportunities and be contacted directly by employers within the network.

Let us take care of the logistics, while you focus on doing great work — from wherever you are. Welcome to the future of work!

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