Offer summary

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field., 3-5 years of experience in a Cloud Support Engineer role., Strong understanding of AWS services and Unix/Linux operating systems., Good communication skills and experience with Infrastructure as Code (IaC)..

Key responsabilities:

Provide technical support for AWS-based applications and infrastructure.

Troubleshoot and debug issues in a large enterprise environment.

Collaborate with application development teams and senior stakeholders to drive solutions.

Analyze patterns and root causes to suggest resolutions for technical problems.

Elfonze Technologies is an IT service and consulting firm established in 2021. It started with delivery centers in Bengaluru and Denver, and by the end of its first year, it had a strong focus on Oracle Enterprise Consulting. The following year, the company expanded to Bhubaneswar and introduced an Electronics System Design and Manufacturing (ESDM) vertical. In 2023, Elfonze diversified its product portfolio with innovative solutions and strategic partnerships. It opened a Pune office and launched Connected Supply Chain Services. Key achievements include expansion to four locations, diversification into five verticals, serving over 50 global clients, a 400% growth rate, a strong team of over 200, and high client satisfaction. The founders' century of combined experience in IT and enterprise consulting has been fundamental to Elfonze's success. The company operates in multiple verticals including IT services, consulting, product development, and more, showcasing its adaptability and commitment to excellence.

Job description

This is a remote position.

ROLE : Cloud Support Engineer role

LOCATION : India / Remote

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Bachelor’s degree in CSE or related field
3-5 years of relevant work experience on Cloud Support Engineer role

Cloud :

Basic Qualifications (Required skills)

Bachelor’s degree in Information Technology, Computer Information Systems, Computer Science, or a related field.
3-5 years of experience in Cloud Support Engineer role.
Strong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools.
Experience of multiple AWS services: IAM, Lambda, ECS, S3, Security, VPC, Load Balancing, Monitoring & Audit.
General troubleshooting and debugging of AWS based applications.
Problem solving in a large enterprise Infrastructure support environment, including experience with observing patterns, analyzing root cause and suggesting ideas for resolution.
Good communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with application development teams and senior stakeholders.
Experience with Infrastructure as code (IaC).
Understanding of one of the Scripting languages: Shell script or Python.