Receptionist & Office Coordinator

A client in the security industry is looking to recruit an experienced Receptionist & Office Coordinator. This can be a fully remote role, but the candidate must reside in the greater KZN area. (Ballito/DBN/Umhlanga or surrounds).

Responsibilities: 

• Managing procurement, including inventory, ordering of stock from suppliers, deliveries, to ensure timely and accurate fulfillment of orders or tasks


• Providing administrative support to the director, including managing records, paperwork, and databases. 


• Identifying and resolving operational issues or bottlenecks to maintain efficiency and productivity. 


• Identifying areas for improvement in operational processes and implementing solutions to enhance efficiency and effectiveness. 


• Analysing operational data to identify trends, track performance, and make data-driven decisions. 
  


• Ensuring compliance with relevant regulations, policies, and procedures. 


• Providing training and support to staff on operational procedures and processes. 


• Providing excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction. 


• Ensuring the smooth and efficient functioning of daily operations, including planning, logistics, and administration. 


• Acting as a central point of contact, coordinating activities between different departments and teams, and ensuring effective communication.