Offer summary

Qualifications:

Associate’s degree or equivalent combination of education and experience, 2+ years of support experience in a healthcare environment, Understanding of medical terminology, Proficiency in Microsoft Products, including Outlook, Word, Excel, PowerPoint and SharePoint..

Key responsabilities:

Provide feedback to improve operational performance

Drive on-time delivery of client deliverables through coordination and calendaring support

Support audit, reporting, and research activities

Create email updates, agendas, and capture notes for Quality Department meetings.

Job description

Description

Position at Healthmap Solutions

Company Background

Healthmap Solutions is the future of specialty health management that focuses on progressive diseases, with a particular expertise in kidney health populations. Healthmap Solutions uses clinical big data resources and high-powered analytics to power complex specialty health management programs. Healthmap Solutions is a diverse, growing company committed to our clients and our employees. We are champions for better health, for those who need us most.

Position Summary:

The Quality Support Specialist works collaboratively within the Enterprise Quality Team to help drive a wide range of administrative and reporting Quality functions within Healthmap’s Kidney Health Management Program.

The ideal candidate will be located in EST or CST time zone.

Responsibilities:

Provide feedback to help improve overall operational performance
Drive on time delivery of client deliverables through the coordination and calendaring support
Track all the department’s Jira tickets.
Support audit, reporting, and research activities
Establish trusting, supportive, and collaborative relationships with internal teams
Assist in preparation for meetings both virtually and onsite by for example, preparing materials or arranging venue for onsite meeting
Create email updates, agendas, team meeting invitations and capture notes for Quality Department meetings on Teams and in during in-person calls
Collaborate with team leaders in uploading content on SharePoint site
Perform other duties as assigned

Requirements:

Associate’s degree or equivalent combination of education and experience
2+ years of support experience in a healthcare environment
Worked independent of company framework to drive key performance outcomes.
Understanding of medical terminology
Experience with EMR systems is desired

Skills:

Proficiency in Microsoft Products, including: Outlook, Word, Excel, PowerPoint and SharePoint
Strong attention to detail in the completion of tasks
Excellent written and verbal communication
Strong organizational skills
Cooperative and communicative attitude with leadership and team
Skilled at dealing with confidential information and/or issues using discretion and judgment, independent of direct guidance
Flexible with the ability to manage and adapt to changing priorities

Travel:

Limited Travel, Scheduled per needs of the business

#LI-Remote

Americans with Disability Specifications

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As an Equal Opportunity Employer, we will not discriminate against any job candidate or employee due to age, race, religion, ethnicity, national origin, gender, gender identity/expression, sexual orientation, disability, familial status, veteran status, marital status, parental status, or pregnancy. In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Required profile