Bachelor’s or Master’s degree in IT, Medical Engineering, Radiology, or relevant experience in the healthcare sector., Basic understanding of medical terminology and healthcare workflows., Strong communication skills with a proactive and customer-focused approach., Fluency in German and English, both spoken and written. .
Key responsabilities:
Serve as the central point of contact for product training and demonstrations.
Develop and improve training concepts, materials, and tools for Smart Reporting products.
Provide high-quality education to customers and partners to foster product adoption.
Support Sales and the Partner Success Team with product demonstrations.
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Smart Reporting is a digital health start-up company based in Munich. It was founded by Prof. Dr. Wieland Sommer in 2015 as a spin-off company from the Ludwig-Maximilians University, Munich.
Smart Reporting offers a digital health solution for structured medical reporting. Currently, more than 99% of medical reports are free-text. This poses severe problems to quality, reproducibility and efficiency in the healthcare system. Smart Reporting offers an intelligent software for physicians which improves quality and efficiency. The first platform was launched in radiology (www.smart-radiology.com) and supports radiologists in generating high-quality medical reports by applying guideline-compliant criteria in their reports. A template depicting the relevant criteria is filled in by the user; the corresponding report text is generated simultaneously. Additional information on the medical background is provided and all report data are stored in a highly granular database and can be fully analysed.
The software can be seamlessly integrated into other systems and can be combined with speech recognition and speech commands. Further, Smart Reporting provides an ideal tool to integrate AI and image analysis algorithm into the clinical workflow.
Serve as the central point of contact for product training and demonstrations
Improve and develop training concepts, materials, and tools for our Smart Reporting products
Provide high-quality education on all aspects to customers and partners
Foster adoption and steer the customer from the first interaction towards happily using our product
Understand customer's user workflows and interaction with legacy software as well as our new product to ensure best use of our solution
Support Sales and the Partner Success Team by providing product demonstrations
Requirements
Bachelor’s or Master’s degree in IT, Medical Engineering, Radiology — or experience as an MTRA / MT or within the healthcare sector
Basic understanding of medical terminology and healthcare workflows
A proactive, independent, and highly customer-focused approach
Strong communication skills and a reliable, structured working style
Business-fluent in German and English (spoken & written)
Willingness to travel across Germany for client visits (2–3 times/month)
Benefits
The opportunity to contribute to a cutting-edge medical software product with rapid growth and significant funding from top-tier investors and EU grants
Working for a meaningful product that positively impacts healthcare and people's lives
Joining a positive, highly skilled, and international team
Individual development budget to support your professional growth
Jobticket, Jobrad, and further Benefits
Flexible working hours and 100% Remote possible (apart from customer visits)