Senior Field Service Engineer

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

BS degree/diploma in mechanical, electrical, or electronic engineering, or equivalent experience., Minimum of 5 years of experience as a Field Service Engineer, ideally in the Water Industry., Strong troubleshooting skills and ability to apply advanced engineering principles., Willingness to travel long distances and lodge away from home as required..

Key responsabilities:

  • Provide on-demand frontline field service support and workshop repairs for customers.
  • Install and verify proper operation of instrument systems at customer sites.
  • Perform scheduled preventative maintenance, including calibration and upgrades.
  • Document service activities in compliance with company policies and provide technical support at trade shows.

Hach logo
Hach http://www.hach.com
1001 - 5000 Employees
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Job description

  • This position is a fully remote/field-based opening. You need to live in the assigned area of the KZN region ***


Are you…

  • Interested in working for an international and diverse company?
  • Looking to use your troubleshooting skill?
  • Interested in developing your career in the water industry?


If so, read on!

Protecting water, the most valuable resource, and driving sustainability is very close to our hearts. You will be part of a flexible, family-friendly organization that cares about its people just as it cares about the environment.

We offer:

  • Flexible working hours
  • Professional onboarding and training options
  • Powerful team looking forward to working with you
  • Career coaching and development opportunities
  • Health benefits


As a Field Service & Workshop Engineer, you will support Hach Sub-Sahara Africa’s sales growth by delivering primary levels of instrument field service and workshop support to external and internal customers.

Your role will involve troubleshooting, scheduled service activities, and applying advanced engineering principles to diagnose and solve issues. You will document service activities in compliance with Hach’s policies and procedures.

In this role, a typical day will look like:

  • Providing on-demand frontline field service support and workshop repairs for Hach customers.
  • Installing and verifying proper operation of instrument systems at customer sites.
  • Performing scheduled preventative maintenance, including calibration, hardware, or software upgrades, and verifying completed work.
  • Maintaining spare parts inventory and providing input on parts usage related to failures.
  • Providing backup service support outside of assigned territory when needed.
  • Offering technical support at Hach trade shows, sales demonstrations, and customer sites.


The essential requirements of the job include:

  • BS degree/diploma in mechanical, electrical, or electronic engineering, or equivalent experience.
  • Minimum of 5 years of experience as a Field Service Engineer ideally in the Water Industry.
  • Willingness and flexibility to travel long distances and lodge away from home (: 2-4 nights a month when required to fulfill required duties)


At Hach (www.haceh.com) we ensure water quality for people around the world, and every associate plays a vital role in that mission. Our founding vision is to make water analysis better—faster, simpler, greener, and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions.

As part of our team, you’ll make an immediate, measurable impact on a global scale by enabling the world’s everyday water needs. You’ll also belong to a respectful and collaborative community that fosters career growth and professional development. You’ll be supported by resources that make a positive difference in your life because, at Hach, we value your authenticity and want your talents to shine.

Motivated by the highest possible stakes of climate change and global health, we’re working together within a rapidly digitizing industry to find innovative technologies that guarantee the safety of our water and our environment. More about us: https://www.hach.com/about-us

Hach is proud to be a Water Quality company in Veralto (NYSE: VLTO). Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto is creating today. Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments, all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you’ve ever wondered what’s within you, there’s no better time to find out.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies, in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Teamwork
  • Physical Flexibility
  • Communication
  • Problem Solving

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