Offer summary

Qualifications:

Fluent in German (C1 or above) and excellent English communication skills., 1+ years of customer service experience., Ability to think on your feet and solve problems efficiently., Strong team player with a proactive mindset..

Key responsabilities:

Maintain a positive, empathetic, and professional attitude at all times.

Diagnose and resolve customer issues in German/English.

Communicate effectively via email and chat.

Collaborate with peers and manager to enhance customer experience.

Job description

We're Hiring!

At Influx, we provide top-tier customer service for brands and tech companies 24/7, every day of the year. Our global team of agents and managers work seamlessly to deliver exceptional support and ensure customer satisfaction.

We’re looking for a detail-oriented and thoughtful professional to join our growing team.

What We’re Looking For:

Fluent in German (C1 or above) and excellent English communication skills
1+ years of customer service experience
Ability to think on your feet and solve problems efficiently
Strong team player with a proactive mindset

What You’ll Do:

Maintain a positive, empathetic, and professional attitude at all times
Diagnose and resolve customer issues in German/English
Communicate effectively via email and chat
Develop a deep understanding of our products to provide accurate support
Collaborate with your peers and manager to enhance customer experience
Contribute to a high-performance, friendly workplace culture

Why join us?

Remote & Full-Time – Work from anywhere!
Global Clients – Collaborate with teams across the USA, EU, and beyond
Career Growth – We're a fast-growing startup with exciting opportunities
Learn & Grow – Work alongside high performing colleagues and gain valuable experience

If this sounds like you or someone you know, the application link is below. Apply now!

Required profile