Sales Representative

At Zimmer Biomet – We Care. We Learn. We Win. Our Mission to alleviate pain and improve the quality of life for people around the world unites all Zimmer Biomet Team Members. We bring this mission to life every day through inspiring and rewarding careers. Zimmer Biomet offers our Team Members competitive compensation and benefit program to promote our Team Member’s quality of life and share the company’s financial and operational successes. We believe Team Members’ health, welfare, and financial benefits all contribute to overall work satisfaction. We encourage our Team Members to own their career and offer numerous resources, from networking, mentoring and professional development opportunities to robust learning and leadership curriculum, to help them advance their career and reach their fullest potential. As a global company, we offer international and cross-functional opportunities to Team Members depending on their career interests and skillsets.

Job Summary

The sales representative (or sales rep) is responsible for overseeing the sale of products and/or services from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a hospital and/or customer’s needs and expectations are met. A sales representative must know our product or service inside and out and guide hospital, surgeon or customers through the purchase process efficiently and satisfactorily. And conduct all activities according to local law and company policies.

Principal Duties And Responsibilities

Territory business planning and deliver results

• Develop sales plan at account level to capture the business opportunities by territories and accounts
• Meeting planned sales & KPI goals
  
  

Sales Execution

• Execute the sales activities independently according to the plan & follow up on work results.
• Proactively pursue sales opportunities and gain market share at accounts and customer level
• Possess and keep updated on product knowledge and surgical skill
• Demonstrate/present on products, attend/set up at relevant activities and, where required
  
  

Building Customer Bases

• Meet with potential clients and grow long-lasting relationships by understanding their needs
• Solve problems for clients and customers by developing innovative and tailored sales solutions
• Work with internal departments to engage customers
• Develop a plan to reactivate the lost accounts/ customers
• Be a brand ambassador and reflect company values at all times
  
  

Tracking and Responding to competition

• Keep tracking on competition and proactively seek support to compete at accounts/ customer level
  
  

Managing the Sales Process and Surgical operation

• Ensure all selling processes are completed as per the “Mark Use to Payment Process”
• Follow through the Surgery case setting requirement. Perform cross check of the completeness of instruments/ implants prior surgeries
• Attend surgical cases, meeting Operation KPI
• Support the review of Instruments/ implants consignment
• Execute all activities according to local law and company policies
  
  

Training and Development

• Sustains product and technical knowledge as required in ZB training curriculum
• Complete all internal assigned trainings including compliance trainings
  
  

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions".

Expected Areas of Competence (i.e. KSAs)

• Demand for Results – Driving Quality Results, Managing Processes/ Projects
• Passion to Win – Strategic Thinking
• Connecting with People - Cross-Boundary Teamwork
• Connecting with People - Interpersonal/ Intercultural Impact
• Customer and Market Intensity- Industry Know How
• Relentless Pursuit of Knowledge – Continuous Learning
• Relentless Pursuit of Knowledge – Details and In-Depth Analysis
• Medical Devices Technical Competencies
• Other functional competencies – Negotiation skills, Influencing skills
  
  

Education/ Experience Requirements

▪ University degree

▪ 2-5 years of experience in medical device sales – Orthopedics, Capital, Equipment, Diagnostic is preferred

▪ Previous Operating Theatre Experience Is Preferred

▪ Demonstrated sales abilities & a track record of successful selling to the medical profession

▪ Business travel mainly domestically. Travelling outside business hours or over the weekends would be infrequent.

What You Can Expect

How You'll Create Impact

What Makes You Stand Out

Your Background

Travel Expectations

EOE/M/F/Vet/Disability

4898