Senior Engineering Product Manager

C.H Robinson is seeking a Senior Engineering Product Manager on the Plan/Optimizer team where you will collaborate with a team of engineers that develop CHR’s Navisphere Optimizer and other products that enable our customers to establish the optimal freight shipment plan for their unique business goals. It is a global technology that is vital to CH Robinson’s worldwide logistics operations. You will be responsible for understanding customer needs to develop and maintain a product strategy and roadmap that aligns with the company’s overall goals and address market needs. You will drive value for our customers, enabling them to minimize shipments, travel time, distance, and total miles while maximizing trailer utilization and savings. You will work closely with supply chain engineers and business leaders to ensure that the product is developed and delivered effectively. Don’t miss out on this opportunity to build innovative products that meet the needs of our global customers, enabling them to succeed and reach their goals.

This role can be based only in Minnesota, Chicago or Kansas City

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consist of, but are not limited to, the following:

• Drive the short and long-term product roadmap
• Identify underlying business needs by using different tools, techniques and styles; research, analyze and synthesize data to validate assumptions, define recommendations for process and product improvement needs, and drive decisions
• Take a data-driven approach to identifying key metrics and ensuring that features and epics improve them
• Ensure user stories are concise and clear with testable acceptance criteria
• Create release documentation such as release notes, training documentation, error messages and knowledge base articles
• Apply domain knowledge of the supply chain industry to deliver epics; understand existing products and solutions and how they impact other epics being delivered
• Set deliverables and keep team leaders and business partners informed; regularly review and prioritize your product backlog; identify and escalate risks that could impact project or feature deadlines
• Partner with software engineers to create overall testing strategy for the product or service; create and execute on test plans that meet our quality expectations; respond to and prioritize support incidents
• Research and grow a competitive intelligence discipline for your domain(s) including analysis of competitors’ products and communication of competitive threats and opportunities to business stakeholders
• Lead regular discussions with your business partners, resolve conflict and influence decisions; partner with stakeholders, principal software engineers and leaders to determine what a successful outcome looks like and consistently and broadly communicate the business value of the work
• Work with the business and marketing on information needed for RFP’s, sales materials, white papers, presentations, etc.
• Create and deliver technical product demonstrations to technical and non-technical audiences
• Recognize when others need assistance and proactively coach and mentor them; provide and ask for regular feedback in order to improve skills and the team
• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

• 8+ years of combined technical product management and industry experience
• Experience reading and writing analytical queries using SQL, PowerBI, etc., to support research and analysis
• Experience shipping multiple releases of large scale, commercial grade software
• Minimum 4 years of experience delivering projects using agile and Software Development Life Cycle (SDLC) methodologies
• Experience leading teams (directly or indirectly) to connect technology projects with business growth and value
• Bachelor’s degree from an accredited college or university or minimum 4 years of equivalent work experience and high school diploma/GED

Preferred Qualifications:

• Business and technical knowledge of systems that support logistics, supply chain, manufacturing, or inventory management
• Results driven with an understanding of how to evaluate, deliver, and validate business value
• Experience bringing new product features to the global market and supporting in-market products through the following activities: market analysis, MVP's, go-to-market strategy, iterating based on feedback, pricing, and testing
• Executive level written and verbal communication skills with the ability to assess audiences and adjust content, style and approach to meet their needs
• Experience leading meetings, keeping focus, balancing multiple viewpoints from stakeholders and resolving conflict as necessary
• Ability to weigh competing priorities, manage tradeoffs and evaluate new ideas and opportunities with stakeholders, driving to consensus while maintaining a clear focus on overarching business priorities
• A learning and growth mindset that is open to giving and receiving feedback and coaching others to do the same
• Experience creating and delivering technical product demonstrations to audiences diverse in role, knowledge and experience
• Team player who is willing to roll up their sleeves and fill gaps as needed to execute on the roadmap
• Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams.  We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.