Offer summary

Qualifications:

Bachelor’s degree in Engineering, Electrical Engineering or Physics, 3+ years of work experience in the PV industry, Good MS Office skills, Fluent in English and at least one other European language..

Key responsabilities:

Act as the primary contact for customer claims and conduct onsite technical failure analysis

Coordinate root cause research for customer complaints and implement preventive actions

Support sales and marketing with technical input and prepare product documentation

Report weekly activities and customer requests to senior management.

Job description

Your mission

Customer claim contact person and first onsite technical failure analysis
Coordinating internal customer complains root cause research and preventive action implementation
Responsible for local pre-sales technology supporting, technical contact person for customer requests confirmation
Support sales and marketing with technical input.
Reporting weekly activities and customer requests to senior.
Prepare technical product documentations and presentations ( do technical translation as when required)
Attend shows and conferences to feedback market trends.

Your profile

Education: minimum a Bachelor’s degree in Engineering, Electrical Engineering or Physics. Furthermore, technical understanding of PV-modules and PV-plants is required.
Work Experience: 3+ years of work experience in the PV industry (Solar cell, module or systemarea)
Technical Knowledge: Good MS office skills
Languages: Fluent English language skills and at least a second European language (spoken and written).
Willingness to travel

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About us

JA Solar was founded in 2005. As a photovoltaic power generation solution platform we continue to advance the "One Body, Two Wings" strategy. The "One Body" refers to our main industry chain integrating silicon wafers, cells, and modules, while the "Two Wings" refer to our PV auxiliary materials and equipment industry and PV+ application scenario solutions. In 2019, JA Solar was officially listed on the A-share market (stock symbol: "JA Solar"; stock code: 002459). With continuous technological innovation, stable financial strengths, and a well-developed global sales and service network, JA Solar has been widely recognized by domestic and international customers and has been listed in the "Fortune 500 China 500" and "Global Top 500 New Energy Enterprises" for multiple consecutive years.

Required profile