New Store Dedicated Trainer

Job Title: New Store Dedicated Trainer

Pay Range: $51,411 to $76,089

Savers Benefits

Geographic & job eligibility rules may apply 

Healthcare Plans  

• Comprehensive coverage (medical/dental/vision) at a reasonable cost 
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)  

Paid Time Off

• Sick Pay
• Vacation Pay - Approximately 2 weeks
• 6 paid holidays plus 1 to 2 additional floating holidays

Team member discounts 

• Up to 50% off store merchandise  

Flexible spending accounts  

• Use pre-tax dollars for eligible health and day care expenses  

Employee Assistance Program (EAP)  

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan 

 Additional Benefits 

• Annual Bonus
• Performance Merit Increases  
• Disability Insurance  
• Parental Leave    

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:

Supports Savers growth by assisting the new store lead trainer through the grand opening process and supporting new team member onboarding and training for successful new store openings. The goal of the Dedicated Trainer is to provide support and assistance to the New Store Lead Trainer and training team to ensure the new store team is prepared to function effectively after the store opens.  The New Store Lead Trainer is guided by the Savers Vision and Core Values. Reports to the Manager of New Store Training.

What you have:

Essential Job Functions:

• Team Member Training
  • Follows orientation week agenda and Grand Opening Facilitator’s Guide to onboard and train new team members.
  • Works with new store lead trainer and store managers to determine the best position for new team members.
  • Delivers consistent training according to current best practices and meets weekly training targets.
  • Uses their knowledge of the new store training process to support and advise other members of the training team.

• Follows up with the new store lead trainer and management team members each day throughout the training period to identify successes and challenges, problem solve and address individual team member development needs.

• Store Support
• Ensures the production room and sales floor are set up according to the store’s planned layout and current new store standards.
• Helps the new store lead trainer and store management ensure a successful grand opening by adhering to successful grand opening practices.
• Uses information from the weekly new store calls to follow up on store progress, make adjustments to meet targets, and share information with team members when necessary.
• Support the introduction and training of new processes/procedures along with other training needs at existing locations per the request of the New Store Training Manager or the Regional Director or District Manager in their home district or region.

• Safety & Loss Prevention
  • Maintains a safe work environment through education, consistent follow-up and ensuring policies and procedures are in adherence.
  • Protects company assets and information by ensuring their safe handling, security, and integrity.
  • Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
  • Communicates safety and loss prevention issues to appropriate store leader.

Required Knowledge, Skills, and Abilities:

• Experience training in a retail and/or light manufacturing environment.
• Working knowledge of adult learning theory, training methodology and experiential training.
• Working knowledge of performance consulting, facilitation of teamwork and problem solving.
• Working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook.
• Demonstrated skills in training and facilitation before large and small groups.
• Demonstrated organization skills.
• Ability to communicate at all levels of the organization.
• Demonstrated customer service skills.
• Ability to set priorities, meet deadlines and multi-task with minimal supervision.

Ability to work within Savers’ culture.

Minimum Required Education, Training and Experience:

• High school diploma; post-secondary degree/diploma preferred.
• Mathematical skills.
• Ability to communicate well in both verbal and written forms.
• Ability to observe, assess and coach the work of others.
• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
• Ability to reason, make decisions, and use independent judgment in various situations.

Must possess/obtain a forklift trainer certificate

FLSA: Exempt

Travel: 70% or more

• Will periodically need to drive to meetings or other stores for business purposes.
• Must adjust work schedule to the needs of the business, including working some nights, holidays, and weekends.

Work Type/Location: Remote US-Must reside in an area where Savers/Value Village has multiple stores.

Savers is an E-Verify employer