Systems Administrator, Senior

Who we are:

Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands.

We are seeking a highly skilled and experienced Senior Systems Administrator with a strong background in managing and operating cloud platforms like OCI, AWS, Azure, or GCP. The ideal candidate should possess excellent troubleshooting, automation, and monitoring skills, along with expertise in managing hybrid infrastructures across globally distributed data centers. This role demands a strong understanding of Linux/Unix systems, cloud-native observability tools, database management, and automation workflows.

What you'll do & how you'll make your mark.

• Cloud Infrastructure Management: Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools. Implement and manage cloud IAM policies, NSGs, Security Lists. Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible. Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus. 

• System Operations: Conduct regular patch management and system maintenance to ensure platform stability. Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems. 
• Monitoring & Observability: Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring. Proactively identify and resolve performance issues using dashboards and alerts. 
• Automation & Documentation: Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation. Use tools like Terraform for Infrastructure as Code and configuration management. 
• Incident Management: Handle incidents and escalations, ensuring SLAs and uptime standards are met. Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes. 
• Database & Application Support: Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx.  Collaboration & Shift Management: Work with global teams, ensuring smooth hand-offs in a 24x7 environment. 

Who you are & what you'll need to succeed.

• Diploma/BE/BCA/MCA/MSc in Computer Science or IT. 
• Certifications such as OCI Certified Architect Associate, AWS Certified Solutions Architect, or Azure Administrator Associate are a plus. 
• 6+ years in managing and operating hybrid infrastructure.
• Hands-on experience with OCI or any other platform (AWS, Azure, or GCP). Proficiency with Grafana, Prometheus, Zabbix, and similar tools. 
• Strong fundamentals, including troubleshooting, file systems, and OS tools. 
• Networking: Knowledge of DNS, HTTP, TCP/UDP, and the OSI model. 
• Scripting: Proficiency in Bash, Python, or Ruby. 
• Experience with Terraform and IaC tools. 
• Database Management: Intermediate-level skills in MySQL, PostgreSQL, and backup/recovery processes. 
• Experience with DDoS mitigation, web caching (e.g., Nginx, Varnish), and hybrid cloud integration. 
• Knowledge of virtualization and configuration management tools like Ansible or Puppet. 
• Advanced troubleshooting of hardware RAID controllers and cloud automation using OCI CLI.