Offer summary

Qualifications:

Experience in building hands-on training programs for technology-focused groups., Strong facilitation skills for both virtual and in-person training., Proficiency in creating various learning engagement types, including eLearning and gamification., Excellent analytical, communication, and interpersonal skills..

Key responsabilities:

Develop and manage training programs for Product and Basis Customer Experience teams.

Align training efforts with business goals and deliverables.

Monitor and evaluate the effectiveness of training initiatives.

Collaborate with cross-functional teams to ensure training goals are met.

Job description

WHO WE ARE

At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.

We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.

With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

This position is an individual contributor role on the Education & Development team focused on Business Enablement. You will be primarily responsible for the development and execution of innovative education experiences that empower our Product & Basis Customer Experience team members to build the industry’s most innovative digital media platform: Basis.

WAYS YOU’LL CONTRIBUTE

This role is primarily responsible for developing and managing the strategy, execution, content creation, and delivery of our Product & Basis Customer Experience (BCE) teams’ training programs to facilitate the maximum effectiveness of the programs

Prioritizes training efforts to align with the Product & BCE teams’ business goals and deliverables

Manages all Product and BCE training programs, projects, and events from start to finish

Leads the selection of appropriate instructional methods and procedures for each unique situation, for example: self-directed learning, eLearning, webinar, in-person, 1:1 coaching, gamification, bite-sized learning, etc.

Partners with Product and BCE leadership to ensure programming aligns with the knowledge, skills, and experiences needed by individual contributors to drive business goals

Partners with the Platform Enablement Council, a cross-functional group of leaders invested in enabling our Revenue team on new feature releases, to deliver timely enablement on Basis Platform

Proactively identifies the learning objectives and needs for onboarding new Product team members across a variety of skill sets and job duties

Collaborates with other E+D Business Enablement team members to ensure our Sales, Services, Basis Customer Experience, and Product training goals are aligned

Monitors, analyzes, and evaluates the effectiveness of all training initiatives

Develops and maintains training materials and related documentation

Maintains an “enablement” focused culture, with an emphasis on self-improvement, coaching, and self-reliance

Is the “SME” of the Product & BCE teams, fully immersed in the day-to-day happenings of the teams

WHAT YOU BRING TO THE TABLE

Previous experience building hands-on training programs or learning experiences for a technology focused group

Strong virtual and front-of-room facilitation skills

Proficiency in leading discovery conversations, able to identify the learning opportunity for an identified group and build behavior-based learning experiences

Experience building and executing a variety of learning engagement types (in-person, webinar, eLearning, bite-sized learning, gamification, etc.)

Sharp stakeholder management skills

Ability to work independently as well as collaboratively

Strong analytical, communication and interpersonal skills

The ability to stay highly organized, optimistic, and coachable through quickly changing situations

Ability to travel

BONUS

2-4+ years of training or enablement experience

2-4+ years in corporate Learning + Development type of role or equivalent

Proficient knowledge of the Articulate or Captivate suite of eLearning tools

Proficient knowledge of PowerPoint + the Microsoft Office suite of tools

Proficient knowledge of Zoom, Microsoft Teams, or Google Hangouts

Experience working in an LMS

Experience in Product and/or Digital Advertising

ANYTHING ELSE?

Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.

LIFE WITH BASIS TECHNOLOGIES

We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago.

We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.

Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.

If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.

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