Four-year degree or equivalent certification in a legal studies program, 7+ years of experience as a legal assistant or paralegal, Advanced MS Office skills, especially in Word and Excel, Excellent interpersonal and communication skills, both written and verbal..
Key responsabilities:
Provides administrative support to Senior Corporate Counsel
Assists with preparing and managing legal documentation and correspondence
Tracks daily intake requests and manages corporate entity registrations
Conducts legal research and supports contract negotiations and document management.
Report This Job
Help us maintain the quality of our job listings. If you find any issues with this job post, please let us know.
Select the reason you're reporting this job:
ResultsCX is a leading provider of transformational Customer Experience Management (CXM) solutions to 75+ global brands, including Fortune 100 and 500 companies. For 30+ years, we have been driving superior customer and business outcomes for brands across Healthcare, Media, Telecom, Fast Growth technology, Retail, Banking and Financial Services, and other industries.
Our award-winning approach helps brands prioritize investments and build digitally influenced customer journeys, creating high-value impact across three areas: Revenue Acceleration, Cost Optimization, and Enhanced Experience. Supported by 23,000+ colleagues and 25+ engagement hubs worldwide, our innovative solutions and services solve persistent customer experience challenges, making life easier for millions of consumers.
Position Overview The Corporate Paralegal will be responsible for providing support to Senior Corporate Counsel. The ideal candidate for this position has a strong work ethic, exceptional problem-solving, organization and logical reasoning skills. The candidate must be comfortable working in a fast-paced working environment.
This position requires US working hours 9:00 am est - 5:00 pm est
It is also required to go into Bengaluru office once a quarter
Job Responsibilities
Provides administrative support to Senior Corporate Counsel
Assists with preparing, reviewing and managing legal documentation and correspondence in strict confidence, such as SOWs, NDAs, Amendments, Master Services Agreements, real estate leases and demand letters
Maintains and updates files, including physical files, contract management software and electronic repository
Tracks daily intake requests submitted by other Results business teams; manages and assists with filing company’s corporate entity registrations, industry registrations, licenses and annual reports
Assists with review of corporate policies & procedures and training decks for various business units including Compliance and HR
Monitors deadlines and status updates for managing litigation and claims with outside counsel and assists with discovery responses
Conducts legal and internet research, including obtaining information regarding statutes, regulations, new laws etc.
Handles various tasks to support contract negotiations, document management and legal analysis
Maintains various trackers using Excel and Sharepoint
Requirements
Four-year degree or equivalent certification in a legal studies program
7+ years working experience as a legal assistant or paralegal
Tele-marketing, tele-sales or customer service, BPO industry experience preferred but not required
Previous experience assisting with review and preparation of statements of work, NDAs, Amendments, demand letters and master services agreements
Experience managing and tracking corporate entity registrations, licenses and annual reports
Knowledge of commercial agreements and transaction
Experience and high comfort level using computer technology
Advanced MS Office skills, especially Word and Excel, and Adobe pdf products
Sound understanding of litigation and claims processes
Excellent interpersonal skills and positive attitude
Resourceful and creative problem solver
Advanced English writing and verbal communication skills
Able to take direction and work independently with little or no supervision
Highly organized, punctual, patient and detail-oriented
The ability to work US hours 9am-5pm est
Preferred Skills
Salesforce or other CRM experience is a plus
Contract, real estate and employment law experience is a plus
Supported corporate operations in a highly regulated industry
Understands the fast-paced environment of supporting a national sales and marketing team
Strong desire to grow legal knowledge and diversify skill set
About Us ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
ResultsCX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.