Fluent in English and native in the target language., Good knowledge of medical terminology; legal terminology awareness is a plus., High school diploma in the native language and international certifications in healthcare are advantageous., Strong communication, listening, note-taking, and memory retention skills are essential..
Key responsabilities:
Answer calls professionally and adhere to the Interpreter's code of conduct.
Take notes during calls and ensure accurate message rendering without omissions or substitutions.
Facilitate communication between Limited English Proficient individuals and clients, providing high-quality customer service.
Participate in internal training and communicate regularly with the team leader.
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Kalam is a world-class virtual BPO company that provides cost-effective customer support, interpretation, and translation services to 300 companies globally and helps them thrive beyond borders, reduce costs, and expand into new markets.
Our mission is to help you attract and retain customers by providing loyalty, satisfaction, and real human experience that ultimately leads to business expansion and revenue growth.
Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses
across the globe.
We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and
cost-effective way.
With high-tech translation memory software technology, ISO certification and access to translators for any language
and business application, Future Group has earned a reputable image all across the language services market.
If you are passionate about different languages and interpretation, we need you!
We are looking for professional remote interpreters who want to join an international company and be a great help to the community.
An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation.
Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise.
After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files.
Location: worldwide
Your responsibilities:
Answer calls professionally, acting according to the Interpreter's code of conduct.
Be always prepared to take notes during a call.
Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).
Rendering all messages accurately and completely, without adding, omitting, or substituting.
Provide the highest level of customer service during interpreting
Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice
Go into internal professional training.
Be eager to get new professional certifications.
Communicate and report to your team leader.
Comply with dress code requirements for video remote interpreting.
Requirements
Fluent in source language (English) and Native in target language
Good knowledge of medical terminology.
Awareness in legal terminology is a plus.
International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.).
High school diploma in your native language.
High emotional intelligence and tolerance to different cultures.
High level of communication, listening, note-taking, and memory retention skills.
Benefits
What we offer you:
Fully remote position with a clear schedule.
Full-time or part-time position (business and weekend hours).
Immediate availability to start working after onboarding.
Internal Certified training.
Monthly fee payments.
Contract type of employment.
If you choose to work with Future Group Translation and Localization Services, you will get into a friendly team that supports each other, actively communicates, has its own corporate culture, and achieves the goals together!
Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions.
We will be happy to welcome you to our team!
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory.