Sales Admin (voice)

About Us:

We are an Australian innovator in green technology, tackling one of the world's most pressing environmental problems with an industry-defining proprietary solution. Our approach enables up to 100% diversion of e-waste from landfills.

Our journey has been one of perseverance, ingenuity, and relentless pursuit of a vision. After six years, tens of millions invested in research, development, and equipment, and countless challenges overcome, we've achieved what many thought impossible. We've developed an end-to-end solution for e-waste management and are proudly operating our first plant here in Australia with the capacity and vision to expand globally.

Our mission is simple but profound: to ensure that the electronic devices that power our daily lives today will fuel our resources tomorrow instead of ending up in a landfill. Our solution is better for business, better for the community, and better for the planet.

The Role:

We are on a quest to eradicate e-waste and are looking for passionate individuals to join us in revolutionizing resource regeneration on a global scale.

You will be a critical linchpin in our sales pipeline and e-waste collection services. This role reports to the Customer Service and Sales Support Manager and involves close collaboration with our Sales and Operations teams to unlock Australia's e-waste potential.

We're offering an ambitious individual the chance to progress their career in a rapidly growing company, while making a tangible impact on a sustainable future through green-technology solutions.

• Establish and maintain clear lines of communication, both internally and externally
  
• Support the sales team with CRM management and record upkeep
  
• Triage and action inbound enquiries via phone and email
  
• Proactively engage with customers and industry partners to support the sales pipeline
  
• Manage multiple bookings and schedule transport for daily collection services
  
• Collaborate with our Operations and Sales teams to meet customer collection requirements and expectations
  
• Manage ERP data entry for all incoming deliveries and processing of orders
  
• Perform other duties as directed
  

• Committed to creating a positive customer experience and building long-lasting relationships
  
• Driven to take a personalized approach in every customer interaction
  
• Proficient in Microsoft Word, PowerPoint, and Excel
  
• Experience in managing CRM systems is highly regarded
  
• Strong organization skills and ability to follow-up with stakeholders to manage workflows
  
• High level of attention to detail and accuracy, particularly in reporting and data management