Offer summary

Qualifications:

Exceptional communication skills to build rapport quickly over the phone., Proven track record in telesales or customer service, preferably in telecommunications., Proficiency with CRM systems and auto-dialers, leveraging technology in sales., Strong problem-solving skills and a passion for telecom industry trends..

Key responsabilities:

Drive sales through outbound calls, offering tailored telecom solutions.

Identify upselling and cross-selling opportunities within existing accounts.

Manage relationships with business clients, acting as their trusted telecom advisor.

Maintain meticulous records of customer interactions using the CRM system.

Job description

This is a remote position.

Schedule: Monday to Friday, 9:00 AM – 5:30 PM, 30-minute unpaid break | Auckland, New Zealand (New Zealand Standard Time)

Paid hours per week: 40 hours

Client Overview

Join a leading telecommunications company that’s revolutionizing connectivity across New Zealand. With over a decade of experience, we’re a dynamic franchise of a major telecom provider, offering cutting-edge solutions to both consumers and businesses. Our commitment to innovation and customer satisfaction drives us to continually expand our services and reach.

Job Description

As a Telesales Agent, you’ll be at the forefront of our sales efforts, engaging with a diverse clientele ranging from individual consumers to established businesses. You’ll play a crucial role in growing our customer base, reactivating past clients, and maximizing the value we provide to existing accounts. This position offers a perfect blend of relationship-building and strategic selling, allowing you to develop your skills in a fast-paced, rewarding environment. You’ll work with state-of-the-art systems and have the opportunity to significantly impact our company’s growth.

Responsibilities

Drive sales through outbound calls, offering tailored telecom solutions to consumers and businesses
Identify and capitalize on upselling and cross-selling opportunities within existing accounts
Spearhead campaigns to win back former customers, showcasing our latest offerings and improvements
Manage and nurture relationships with business clients, becoming their trusted telecom advisor
Coordinate with field sales teams, setting up high-value appointments for in-person consultations
Maintain meticulous records of customer interactions, leveraging our CRM system to track and analyze sales activities

Requirements

Exceptional communication skills with the ability to build rapport quickly over the phone
Proven track record in telesales or customer service, preferably in the telecommunications sector
Ability to work full-time, adhering to New Zealand business hours
Proficiency with CRM systems and auto-dialers, with a knack for leveraging technology in sales
Strong problem-solving skills and the ability to think on your feet in dynamic customer interactions
Passion for staying updated on telecom industry trends and product innovations
Resilience and a positive attitude, with the drive to meet and exceed sales targets
Commitment to maintaining the highest standards of data privacy and security in all customer interactions

Benefits

Independent Contractor Perks:

HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job
Performance based incentives will be available

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22155_JOB

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