PAC Manager

What is special about Lighthouse?

Lighthouse is built on a foundation of unique, compassionate, highly driven individuals. We elevate the strengths and talents of those around us while leveraging opportunities for growth. We offer the experience of solving complex problems while continuing to grow multiple facets of your career. Lighthouse is where innovation meets support and where collaboration is the key ingredient to success. We grow together and are stronger together. 

What’s unique about this role?

The PAC Manager supports the planning, coordination, and implementation of HR programs and policies across assigned client groups. As a key contact for managers and employees, this role fosters strong relationships to deliver effective HR support, ensure a positive employee experience, and enable organizational effectiveness. The PAC Manager partners with senior PAC leaders to ensure consistency in the application of programs and policies and provides day-to-day HR operations support. This role will also contribute to PAC-related project management initiatives and play a key role in change management and process improvement efforts.

What will this person do?

• Support business leaders by serving as a trusted advisor on HR-related topics.
• Provide guidance and counsel to managers and employees on core HR matters including policy interpretation, employee relations, engagement, and development.
• Collaborate with senior PAC team members in the execution of HR programs and annual processes (e.g., performance management, compensation planning, engagement survey follow-up).
• Participate in PAC-led projects, ensuring strong execution and follow-through, including timelines, communication, and tracking of deliverables.
• Support internal communication strategies and materials related to HR programs, change management efforts, and employee experience initiatives.
• Contribute and occasionally lead project planning and management, ensuring coordination across teams and efficient execution of work.
• Identify and escalate risks or gaps in processes, and execute thoughtful solutions to improve HR services and delivery.
• Build effective partnerships with other departments (e.g., Finance, IT, Legal) to ensure aligned support to client groups.
• Lead initiatives that foster a strong organizational culture, employee engagement, and retention.
• Maintain employee data and support compliance with federal, state, and international labor laws.
• Stay informed of employment trends, regulatory changes, and HR best practices.
• Perform other duties and projects as assigned.

Bring your passion and together we will shine. It would also be great if you had the following:

• BA/BS degree or equivalent experience required.
• 5–8 years of progressive HR experience, preferably in a business partner or generalist capacity.
• Project management experience strongly preferred.
• Experience in technology or professional services environments is a plus.
• PHR or SHRM-CP certification preferred.
• Strong interpersonal and relationship-building skills.
• Ability to manage multiple tasks and projects with attention to detail and timely execution.
• Solid understanding of HR principles, practices, and employment law.
• Effective communicator—verbal and written—with strong influencing skills.
• Proven ability to collaborate cross-functionally and operate with a customer-service mindset.
• Demonstrated project management capabilities, including planning, execution, and reporting.
• Ability to handle sensitive and confidential information with discretion.
• Analytical mindset; comfortable using data to support recommendations.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

Lighthouse celebrates and thrives on diversity and is an Equal Opportunity Employer. We hire, train, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We welcome any talents and contributions you can bring to the team and are deeply committed to growing an environment where everyone can feel safe, is respected, and can show up as themselves. Come as you are!

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

Lighthouse offers a comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match.  Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance. 

This role will be eligible to participate in an annual bonus or incentive program. 

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best—shine.