Manager, Cyber Claims
Offer summary
Qualifications:
Bachelor’s degree required; JD and Adjuster Licensing are a plus., 6+ years of experience handling first and third party Cyber and Technology and Media claims., 2+ years of prior people management experience., Excellent communication and interpersonal skills..Key responsabilities:
- Lead and support a team in handling complex global cyber claims.
- Provide training and support in analyzing claim exposures and addressing coverage issues.
- Collaborate with brokers and law firms to develop resolution plans for claims.
- Liaise with partner carriers and provide data support to underwriters.
Job description
About us
Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines broad insurance coverage with a digital risk assessment and continuous security monitoring to help organizations protect themselves in today’s hyper-connected world.
Opportunities to make an impact with bold thinking are real - and happening daily.
About the role
The Claims team at Coalition stands apart for our outstanding level of client service and intelligent handling of claims. Coalition is committed to identifying and managing cyber risk for our insureds and our Claims team helps them to manage the impact of cyber events. As we continue to expand, we are seeking a leader with prior claim management experience to lead a team of professionals and their handling of claims under Cyber, Technology and Media policies.
As a Manager on the Claims Team you will contribute to the feedback loop with underwriting, actuarial, business development and our partner carriers for an understanding of individual claims and overall trends.
This is a fully remote position that can be based anywhere in the US.
Responsibilities
- Lead and support a team in their handling of complex first and third party global cyber, technology and media cyber claims
- Provide support and training to the team in the analysis of individual claim exposures and identification of overall trends, address insurance coverage issues, draft coverage letters and provide supportive counsel to the team
- Assist team in establishing accurate and timely reserves, maintaining accurate file documentation/information in our claims systems and analyzing liability and damage data to coordinate with insureds to develop resolution plans for complex first and third party claims
- Identify settlement opportunities to maximize impact
- Collaborate in the defense and resolution of claims
- Lead a team in the development of working relationships with brokers and our panel of law firms and vendors
- Provide data and analytic based-informational support to underwriters
- Provide support to our Business Development team with regard to marketing
- Liaise with partner carriers on a daily basis
- Work on special projects driven by company needs
Skills and Qualifications
- Bachelor’s degree required; JD and Adjuster Licensing are each a plus
- 6+ years of experience handling first and third party Cyber and Technology and Media claims and related product development activities
- 2+ years of prior people management experience
- Executive Risk claims experience is a plus
- Demonstrated ability to work as part of a team, interact with others, meet deadlines, and successfully perform in a dynamic and fast-paced work environment
- Excellent communication and interpersonal skills
Compensation
Our compensation reflects the cost of labor across several US geographic markets. The US base salary for this position ranges from $140,000/year in our lowest geographic market up to $170,000/year in our highest geographic market. Consistent with applicable laws, an employee's pay within this range is based on a number of factors, which include but are not limited to relevant education, skills, job-related knowledge, qualifications, work experience, credentials, and/or geographic location. Your recruiter can share more on target salary for your location during the interview process. Coalition, Inc. reserves the right to modify this range as needed.
Perks
- 100% medical, dental and vision coverage
- Flexible PTO policy
- Annual home office stipend and WeWork access
- Mental & physical health wellness programs (One Medical, Headspace, Wellhub, and more)!
- Competitive compensation and opportunity for advancement
Why Coalition?
We’re a remote-first, mission-driven team committed to building a more inclusive culture with people of all different backgrounds. We trust our team members to take responsibility, share ownership, and put in the work to help us in our pursuit to solve digital risk.
Coalition’s exceptional growth stems from its ability to address real-world problems for organizations of all sizes and remain true to our founding values of character, humility, responsibility, purpose, authenticity, and inclusion.
We’re always looking for collaborative, inquisitive individuals to join #OurCoalition.
Privacy Notice
Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all regions where we operate. We want you to understand what personal information we collect, how we use it, and your rights regarding access, correction, and deletion of your data where applicable. Information submitted, collected, and processed as part of your application is subject to Coalition's Privacy Policy. For further details, please review our full Privacy Policy or contact us with any questions regarding how your information is handled.
Anti-Discrimination Notice
Coalition is proud to be an Equal Opportunity employer. Our policy is to provide equal employment opportunities to all individuals, without discrimination or harassment on the basis of any characteristic protected by applicable laws in each country where we operate. This commitment includes, but is not limited to, ensuring equal treatment in recruitment, selection, training, promotion, transfer, compensation, and all other aspects of employment. Coalition does not tolerate discrimination or harassment of any kind, and we are dedicated to fostering an inclusive and supportive workplace.
Accommodations
Coalition is committed to providing reasonable accommodations to qualified individuals with disabilities, including applicants and employees, in accordance with applicable laws and regulations in each country where we operate. Our policy is to support equal opportunity in the hiring process by considering qualified applicants regardless of disability or other protected characteristics, unless providing accommodation would impose an undue hardship or disproportionate burden. If you require accommodation to complete an application, interview, pre-employment testing, or participate in the selection process, please contact us at candidateaccommodations@coalitioninc.com. We also consider all qualified applicants, including those with criminal histories, in line with applicable laws and regulations in each jurisdiction.
To all potential candidates: Coalition primarily does not use third-party recruiting services. Potential candidates will only be contacted by Coalition, Inc. during the recruitment process. You can always verify any opportunity on our official careers page http://www.coalitioninc.com/careers.
To all recruitment agencies: Coalition does not accept unsolicited agency resumes. Do not forward resumes to our email alias, employees, or other physical or virtual organization locations. Coalition is not responsible for any fees related to unsolicited resumes.
Required profile
Experience
Other Skills
- Team Leadership
- Social Skills
- Time Management
- Teamwork
- Communication
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