Senior Manager, IT Infrastructure

Position Overview

The Senior Manager, IT Infrastructure is responsible for the information systems infrastructure including telephony, networks, technical support and computer operations and owns issue resolution of all IT infrastructure issues. 

The successful candidate will demonstrate strong analytical & quantitative skills, critical thinking ability, high attention to detail, ability to derive insights from data and translate into a “story” that can be presented to both technical and non-technical audience. Leaders at Adaptive demonstrate behaviors consistent with Adaptive’s Core Values and Leadership Principles. Critical functions of your role include helping establish individual team member goals, aligning those individual goals with broader team objectives, and ensuring those objectives drive the achievement of company goals. Providing thoughtful coaching and consistent feedback to your team members will drive performance excellence and accountability, as well as support your team members’ growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication everyday.

Key Responsibilities and Essential Functions

• Prioritize infrastructure projects and present solutions for maturity and scale
• Analyze technical and serviced based solutions and provide cost-benefit analysis for proposals
• Managing external vendor relationships including contract negotiations, RFP's and statements of work
• Manage business continuity and recovery of company’s information systems, including needs analysis, design, plan development, implementation and documentation
• Lead systems administration, maintenance, back up, restoration and performance optimization in conjunction with external support vendors
• Manage the company’s development, deployment and execution of controls and defenses to ensure the security of company technology and information
• Analyze business needs and establish priorities for protection of critical systems and operational policies
• Establish and implement appropriate standards and criteria for hardware, software, email and web firewall, access and encryption requirements, evaluate potential business impacts from security breaches and provide strategic and tactical guidance to business decision-makers
• Ensure the security and protection of company systems and data by maintaining compliance with Adaptive security and information handling policies.
• All other duties as assigned.

Position Requirements

• Bachelors + 12 years of related experience in computer science or Information Systems/Technology or equivalent experience, or
• Masters + 8 years of related experience, or
• PhD + 5 years of related experience
• Progressive Information Technology and Information System management
• Experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
• Demonstrated experience leading a team, including mentorship and performance management
• Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Core Switching/Routing, SSL/IPSec, SAN, Virtualization, Business Continuity, Disaster Recovery
• Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, Mac and PC laptops, etc.
• Experience working in fast paced technology or biotechnology environments

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Compensation

Salary Range: $143,200 - $214,800

Other compensation elements include:

• equity grant
• bonus eligible