Offer summary

Qualifications:

Bachelor's degree in a relevant field such as social sciences, business, or nonprofit management., Strong project management skills and experience in client service delivery., Proficiency in research and data analysis, with the ability to create impactful deliverables., Excellent communication skills, both written and verbal, for effective collaboration and training..

Key responsabilities:

Support a portfolio of 4–8 client engagements, ensuring timely and high-quality project completion.

Assist in project management, deliverable development, and client relationship management.

Contribute to internal projects aimed at improving team effectiveness and program innovation.

Help develop resources and thought leadership to advance the pro bono field, including case studies and webinars.

Job description

Job Type: Full time

Location: Remote, United States

Reports to: Consultant, Senior Consultant, or Director, Advisory Services

About Taproot Foundation

Taproot Foundation, a national nonprofit, drives social change by connecting nonprofits with skilled volunteers through pro bono service. Taproot is creating a world where mission-driven organizations have full access—through pro bono service—to the marketing, strategy, HR, and IT expertise they need to thrive.

About the Role

As trusted advisors and expert pro bono practitioners, Taproot’s Advisory Services team enables and delivers the highest quality pro bono service to social good organizations and sets the standard of excellence for the field by demonstrating, innovating, and sharing pro bono best practices.

The Advisory Services team provides:

Pro Bono Strategy & Advisement: We design and develop pro bono programs that maximize the impact potential of our clients, including companies, foundations, and other institutions.
Pro Bono Program Service Delivery: We implement pro bono programs that connect social good organizations and skilled volunteers by leveraging our extensive pro bono expertise.
Pro Bono Field Building: We develop tools and resources that enable pro bono users and practitioners to provide high quality pro bono services and share them with the field through convenings or thought leadership.

What You’ll Achieve
The Associate Consultant is an emerging practitioner and pro-bono subject matter expert. The Associate Consultant has a learning and support role, working with engagement leads on a portfolio of client engagements, creating deliverables, providing research and data analysis, and supporting the execution of practice-building projects.

The responsibilities and duties of the Associate Consultant consist of (but are not limited to):

Client Service Delivery (75%)

Support a portfolio of 4–8 external engagements, helping to ensure that work is completed on time, in scope, and at the highest level of quality.
Provide support on engagements primarily through project management, deliverable development, research, and data analysis. Create, manage, and deliver materials including project workplans, communications, trainings, surveys and impact evaluation protocols.
Support engagement lead in managing client relationships.

Practice Building/Training (15-25%)

Contribute to internal projects that help the Advisory Services team execute its work more effectively. Projects may be related to business development, marketing and communications, DEIA, strategic operations, or program innovation.
Gather, analyze, and share data on Advisory Services programming. Develop and share recommendations for new technology, process improvements, program materials, etc.
Collaborate with other Taproot teams and departments to develop or execute organization-wide strategies and initiatives related to the areas referenced above.

Field Building (0-5%)

Assist in the development of resources that help build the field of pro bono. Resources could include tools, presentations, or original research that equip pro bono practitioners and users with best practices and insights. Resource development will likely require partnering with Strategic Partnerships and Marketing & Communications and may include co-developing content with external partners.
Push the field of pro bono forward by contributing to the development of thought leadership, including case studies, resources, webinars, convenings, and other content, as requested.
Support the execution of the Pro Bono Summit, including liaising with potential speakers, informing content, etc.

Strategic Direction and Vision (0-5%)

Inform the strategic direction of Taproot’s Advisory Services team by participating in strategic planning and implementation. This includes helping to assess team performance and supporting internal initiatives and decision-making that help build and support our practice.
Provide strategic input to inform engagement strategy.

Team Management and Performance (as requested)

Train team members by supporting onboarding sessions and team upskilling sessions.
Support the recruitment process for new Advisory Services as team members.

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Furthermore, this job description is not an employment contract.

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