Bilingual Family Engagement Assistant

Why we need you

Springboard Collaborative invites talented and passionate candidates to apply for the part-time position of Bilingual Family Engagement. The part-time Bilingual Family Engagement will be responsible for integrating practices for Spanish-speaking families to more effectively support their child's at-home learning & development, resulting in increased family engagement and long term habit formation.. This is a part-time, remote position, and candidates must reside in the United States. Expected commitment is 30-40 hours/month, with a pay rate of $40/hour. This is not a benefits eligible position.

Springboard Collaborative closes the literacy gap by closing the gap between home and school. We coach educators and family members to help kids learn to read by 4th grade. Springboard envisions a world in which parents and teachers work together—rather than in isolation—to accelerate student learning. The Bilingual Family Engagement supports this goal by equipping as many families as possible with the skills, knowledge, and tools needed to help foster their relationship with educators and support their child(ren)’s at-home learning. 

The Bilingual Family Engagement will report to the Manager of Community and Family Engagement and work as part of the Product & Services Team. This is a great opportunity to support an entrepreneurial team to maximize the impact of a rapidly growing organization.

You can read more about the requirements, competencies, and responsibilities below. We'd love to have you join us!

This is important

We are an equal opportunity employer. Diversity is more than a commitment at Springboard Collaborative—it’s at the core of what we do and how we do it. No one can solve a problem better than those who experience it firsthand. That’s why Springboard aspires to hire a diverse team that is representative of the marginalized communities we serve.

We also know that having a diverse workforce makes for a better workplace. Springboard’s hiring process seeks individuals who value diversity of race, gender, sexual orientation, religion, ethnicity, national origin, etc.

Finally, if you’re passionate about an open role, we encourage you to apply— even if you don’t meet 100% of the qualifications listed on the job description!

Here are your responsibilities:

• You assist with the operationalizing of Springboard Collaborative’s direct support of family engagement (70%)
• Prepare for and deliver weekly virtual family workshops
• Record quality family workshop videos (in Spanish)
• Support identified partner sites with their completion of team building huddles (virtually and/or via phone)
• Enter participant attendance into our Connect: Educator database
• Supports the translation of internal family engagement documents as needed
• You represent the needs of families and provide feedback based on direct field observations (30%)
• Observe in-person and/or virtual family workshops to better understand the family experience
• Complete at least one in-person program site visit
• Provide recommendations for increasing engagement and improving the family experience, based on conducting family engagement activities (to include focus groups)
• Attend a weekly check-in with the Manager of Community & Family Engagement (to be held virtually and at a time that works best for your schedule)

What you offer us

Here are the competencies and requirements we expect the right candidate to have: 

• Customer Focus: You center the family and their experiences in the ways in which we service them, communicate with them, and advocate for them.
• Facilitating Groups: You ensure that families feel seen and have opportunities to contribute during Team Building Huddles and family workshops. 
• Flexibility: In an effort to constantly meet the evolving needs of the many communities we serve, you remain willing and ready to pivot in our approach to meeting those unique needs.
• Interpersonal Skills: You demonstrate approachability and care for others throughout your work.
• Results Focus: You remain aware of our team’s goals and the assumptions we are working to validate (during the process of testing new ways to engage families), and you actively demonstrate an eagerness to support data-driven outcomes.   
• You have advanced fluency in English and Spanish, able to translate written materials and verbally translate materials and engage families in conversation 
• You have experience translating between English and Spanish in personal and/or professional settings
• You have reliable access to a laptop and internet connection, with experience utilizing Zoom features
• You have some availability in the late afternoon to early evening hours (4pm - 8pm) on at least 2 days per week to support the delivery of virtual family workshops (Tuesday, Wednesday, and/or Thursday)

It would also be nice if:

• You have a degree in translation, linguistics, or a related field
• You have a translator certification or passed the exam by the American Translators Association (ATA)

While this description is meant to provide an overview of the goals and responsibilities of the part-time Bilingual Family Engagement, we are seeking candidates who demonstrate flexibility and can adapt to evolving needs in an entrepreneurial environment.

What we offer you

Compensation

This role will receive $40/hour, with an expected time commitment of 30-40 hours/month. As part of our commitment to equity in compensation, Springboard Collaborative does not negotiate the offered salary during the offer conversation. This is not a benefits eligible position.

Location and travel

Applications are welcome from any location within the United States. This role will be performed remotely.

Please note that this employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

About Springboard

Since our founding in 2012, we have grown Springboard’s reach from 40 to more than 100,000 students in over 300 Title 1 schools. Amidst rapid growth, Springboard consistently delivers best-in-class results. In schools that often struggle to get 20% of parents to show up for report card conferences, Springboard’s weekly family workshops average 88% attendance. Students average a 3-4-month reading gain during each program cycle, closing the gap to grade-level performance by about half in just five or ten weeks. Springboard’s work has been featured by Forbes, NPR, and the New York Times (twice). Nationally, Springboard Collaborative is the only organization to have cracked the code on equipping marginalized families to teach reading at home. You can learn more by watching our CEO on the main stage of ASU GSV.

Our org chart & mission

Click here to view Springboard’s structure at a glance, and here to browse our incredible staff. You can read more about how we engage teachers and families to accelerate student learning in this op-ed.