Business Process Specialist

About Compugen Compugen is Canada's largest privately-owned Technology Ally. To innovate industries, transform businesses, connect communities, and drive meaningful change, we must think bigger, reach broader, and act bolder. Through knowledge, curiosity, and collaboration, Compugen helps organizations delivering experience by design. This is what it means to be human-centered and technology-enabled.

Dreaming, designing, and delivering isn't just a mantra for us — it's a way of life. We believe that technology is the conduit, but our people – they are the connection that truly makes the magic happen! Our Culture We are a human-centered culture where we prioritize your well-being and are invested in helping you reach your fullest potential. We're not only focused on achieving our goals — we're dedicated to helping you achieve yours.

If you're relentlessly curious, driven to make a difference, and collaborative at the core, then you belong with us.

Position Overview:

Reporting to the Business Process Optimization Manager, this role combines analytical and execution skill sets to optimize critical business processes across the organization. By leveraging data-driven insights, process redesign and automation, this role plays a strategic part in enhancing how Compugen delivers products and services against margins. This role will focus on improving transparency, identifying inefficiencies, and streamlining workflows across services, operations, sales, and logistics.

As part of the process improvement team, this role will apply a range of methodologies to modernize legacy workflows. This role will collaborate with business stakeholders to diagnose pain points, design solutions, and implement sustainable improvements that enhance efficiency, reduce costs, and improve customer experience. Collaborating with business process owners will ensure that process improvements are effectively implemented and continuously refined based on performance metrics and feedback.

Key Responsibilities: Business Process Analysis & Optimization

• Conduct in-depth analysis of existing workflows to surface data necessary to generate meaningful real-time reporting on business performance
• Collaborate with cross-functional teams to redesign, test and implement optimized workflows
• Offer compelling commentary to stakeholders on findings and recommendations
  
  
  

Reporting

• Clean, structure and analyze datasets to observe current state performance and derive actionable process improvements
• Develop and iterate dashboards using PowerBI to tightly track process performance and KPIs
• Train business owners on the value of persistent attention to process performance
  
  
  

ERP and Operational Implications

• Continuously refine expertise on JD Edwards processes, particularly in
• Order Management, Service Delivery, Inventory Management, Procurement and Supply Chain, Finance and Billing.
• Work closely with business teams to ensure ERP functionality is utilized and aligned with process improvement initiatives
  
  
  

Other:

• Contribute to documentation of workflows and reporting according to best practices
• Engage and develop working relationships with business unit business analysts
• Participate in training of Compugen staff
• Preparation of regular tracking documentation on progress
• Assess and select appropriate AI tools, frameworks and methodologies where appropriate
  
  
  

Skills & Qualifications:

• Bachelor’s degree in Business, Engineering, Supply Chain, Data Analytics, Information Systems, or a related field.
• 5+ years of experience in process improvement, business analysis, or operations optimization within a mid-size or enterprise environment.
• Hands-on experience with ERP systems in areas such as order management, inventory, procurement, or finance.
• Expertise in data collection, cleaning, transformation, and dashboarding
• Proficiency in automation tools (e.g., RPA, Power Automate, Python for data processing, or low-code solutions).
• Strong understanding of supply chain, sales operations, and finance.
• Ability to assess business needs and translate them into technical solutions.
• Excellent problem-solving and critical-thinking skills, with a proactive approach to identifying and resolving inefficiencies.
• Strong communication skills with the ability to present data-driven insights to both technical and non-technical stakeholders.
• Change management and stakeholder engagement experience to drive process adoption across teams.
• Ability to manage multiple projects and prioritize initiatives in a fast-paced environment.
• Knowledge of AI/ML applications in business process automation.
  
  
  

What Compugen Offers You:

• Exciting, fast-paced challenging work environment
• A culture where authenticity and diversity are valued
• Professional development
• Participation in Women in Technology Network
• Opportunities to give back to our local communities
• Collaborative supportive team members
• Remote work/hybrid work options
• Work/life flexibility
  
  
  

Equity Statement At Compugen, we're committed to diversity, equity and inclusion, actively recruiting from all groups. We provide accommodation upon request to all applicants during the recruitment process. At Compugen, we believe that everyone deserves a seat at the table. If you require an accommodation, our People & Culture representative will work with you to meet your needs.