Offer summary

Qualifications:

Bachelor’s degree in Business Administration, Operations Management, or a related field., Minimum of 5 years’ experience in operations, project management, or a related role., Strong problem-solving, decision-making, and project management skills., Excellent communication and interpersonal skills..

Key responsabilities:

Serve as the strategic point of contact for clients.

Lead onboarding processes and collaborate on recruitment strategies.

Advise clients on employment laws, cultural norms, and best practices for managing remote teams.

Build long-term client relationships that encourage growth and trust.

Job description

At FiltaGlobal, we help businesses scale by building successful offshore teams. As a Workforce Expert, you’ll be the strategic advisor that our clients rely on to manage, grow, and support their remote teams across regions. This is your opportunity to play a key role in building lasting global partnerships.

What You’ll Do

Serve as the strategic point of contact for clients.
Lead onboarding processes and collaborate on recruitment strategies.
Provide guidance on workforce planning, team structure, and performance management.
Advise clients on employment laws, cultural norms, and best practices for managing remote teams.
Handle client escalations and coordinate internal teams for resolution.
Support clients in salary reviews, restructures, retention strategies, and performance improvement plans.
Build long-term client relationships that encourage growth and trust.

Technical Experience

Bachelor’s degree in Business Administration, Operations Management, or a related field.
A professional license is a plus, but not required.
Minimum of 5 years’ experience in operations, project management, or a related role, preferably in a multi-country environment.
Previous experience in a Human Resources Business Partner role is highly preferred.
Proven experience managing multiple clients and operational initiatives simultaneously.
Strong problem-solving, decision-making, and project management skills.
Excellent communication and interpersonal skills, with the ability to work across all levels of an organization.
Comfortable working in a fast-paced environment with competing priorities.
Demonstrated experience in client management across various territories.

Personal Attributes

Strong command of the English language, both written and verbal.
Confident in presenting and training others.
Highly organized with strong time management skills.
Proven customer-centered approach.
Ability to multitask, prioritize, and delegate responsibilities effectively.
Analytical thinker and expert problem solver.
Committed to accuracy and meeting deadlines.

Why Work With Us?

At Filta, we believe in four key principles: Educate. Empower. Guide. Support.
We build meaningful, long-term partnerships by helping clients and teams succeed together. Join a culture that values strategy, collaboration, and people-first solutions.

Perks and Benefits

Laptop.
Monthly salary, internet allowance, and phone allowance.
Work From Home arrangement with 6:00 am to 3:00 pm PHT, Monday to Friday shift.
HMO healthcare for you and one dependent (with COVID insurance).
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularization).
Government-mandated benefits.
The Philippines' public holidays are paid.
13th-month bonus.
Access to 50 offices for 3 days a week across the Philippines.
Birthday cake.
Paid birthday leave.
Work anniversary gifts.
Year-end party.