Data Privacy Specialist

Company Intro

Booking Holdings (NASDAQ: BKNG) is the world's leading provider of online travel and related services, provided to consumers and local partners in more than 220 countries and territories through five primary consumer-facing brands: Booking.com, Priceline, Agoda, KAYAK and OpenTable. The mission of Booking Holdings is to make it easier for everyone to experience the world. For more information, visit BookingHoldings.com and follow us on X (formerly known as Twitter) @BookingHoldings.

Booking Holdings Financial Services (hereinafter “BHFS”) provides financial services in the form of payment services and e-money products across all the brands. BHFS is committed to conducting its business in compliance with applicable laws, regulations and guidelines, with integrity and to the highest ethical standards.

Job Summary

The Data Privacy Specialist will support the core privacy compliance operations at BHFS. This will include supporting the Data Protection Officer in managing the implementation of BHFS Privacy Program  to ensure compliance with the relevant privacy and data protection laws and regulations. The role will assist in all issues relating to the protection of personal data including  the maintenance of personal data Inventories, performing privacy risk assessments,  managing data subject  rights requests, privacy disclosures and and advising on data protection queries.

Key Responsibilities

• Deputise for the Data Protection Officer 

• Inform and advise the company and its employees of their obligations under privacy and data protection laws globally

• Manage end-to-end execution of privacy risk assessments, including privacy impact assessment, transfer impact assessment, third party privacy risk assessment, among others. Act as a contact point for requests from individuals regarding the processing of their  personal data and with exercising their rights 

• Support the Data Protection Officer in managing requests from supervisory authorities and act as a contact point for internal departments while resolving issues related to the requests  

• Maintain comprehensive records of processing activities conducted by the company,  including the purposes of processing activities

• Collaborate with teams within BHFS and across the Booking Holdings brands to ensure data privacy compliance objectives are delivered 

• Monitor effectiveness of data privacy controls, including data inventory, data privacy by  design, third party assurance, data transfers, data rights request responses, personal data flow diagrams and privacy  enhanced technologies

• Monitor and assess the impact of legal and regulatory changes in the privacy and data protection field

• Monitor and assess the impact or learnings from regulatory enforcement actions in relation to violation of privacy and data protection laws, rules and regulations

• Act as the primary point of contact for internal and external auditors

• Collaborate in BHFS and across Booking Holdings Group in order to create and maintain Privacy risk frameworks.

• Collaborate with information security and cybersecurity departments to track, monitor and manage privacy incidents, including personal data breaches  

• Create and maintain engaging, relevant and modern privacy training and awareness content, including for enterprise mandatory trainings

• Review and advise the business on data sharing and processing agreements 

• Advise business stakeholders on various data protection queries

Knowledge and Skills

• Strong understanding of global data protection and privacy laws, including EU and the UK General Data Protection Regulation, and privacy requirements in the financial services industry in the EEA, UK and US

• 8+ years experience in a privacy and data protection compliance or a related function along with substantial experience in managing privacy risk assessments and related privacy controls

• Extensive experience in advising business stakeholders on various privacy and data protection queries

• Undergraduate/Post-graduate degree in a similar field is strongly preferred (e.g. law, data protection, business, security)

• Professional privacy certifications are preferred (CIPP/E, CIPM)

• Basic understanding of Artificial Intelligence and related technologies, privacy enhancing technologies, security concepts and measures and how they intersect data protection regulatory obligations

• Good understanding of privacy contractual arrangements, including, data processing and data transfer agreements

• A clear thinker and problem solver, able to translate  business needs into pragmatic solutions and implement  them 

• Detailed oriented approach in recommending and  implementing solutions and improvements on a range of data privacy  and protection issues 

• Able to work effectively in a multi-functional, multi cultural environment and be open to change and the  challenges that arise in a dynamic environment 

• Excellent understanding of privacy by design and data  ethics principles and application 

• A sense of urgency in solving inquiries and requests to  ensure timely resolution and an ability to work effectively under pressure 

• Strong interpersonal skills and the ability to interact  skillfully and confidently with internal partners and  colleagues to develop ideas, find opportunities and  influence outcomes 

• Excellent understanding of privacy risk and control  frameworks 

• A sense of urgency in solving inquiries and requests to  ensure timely resolution and an ability to work effectively under pressure 

• An effective team member, with developed  communication and negotiation skills to focus on  building and maintaining positive relationships with various business stakeholders

• Able to work efficiently, productively and independently with minimal supervision

Booking Holdings Financial Services International Ltd. is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are committed to treating all employees equally, regardless of gender, civil status, family status, sexual orientation, religious belief, age, disability, race or membership of the traveler community. We believe embracing equality and diversity in the workplace benefits not just our organisation but also individual employees, departments and our customers.

This policy extends to every phase of the employment process including, but not limited to, recruitment, selection, placement, transfer, training and development, position elimination, restructure, promotion, compensation, benefits, layoffs, termination, and all other conditions or privileges of employment. Booking Holdings Financial Services International Ltd is an Equal Employment Opportunity employer and makes hiring decisions based solely on qualifications, merit, and business needs at the time.