Offer summary

Qualifications:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field., 3-5 years of experience in managing corporate credit card programs or related financial management roles., Strong analytical and problem-solving skills with attention to detail., Excellent communication and interpersonal skills, with proficiency in financial software..

Key responsabilities:

Manage the issuance, cancellation, and replacement of corporate credit cards while maintaining accurate records.

Develop and enforce corporate credit card policies and educate employees on their use.

Monitor credit card usage and expenses, reconcile statements, and provide support to cardholders.

Generate reports on credit card usage and compliance, while continuously improving processes related to the program.

Job description

Corporate Credit Card Program Manager

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.  

Currently, we are looking for Corporate Credit Card Program Manager to join our Shared Services Center EMEA.

The Corporate Credit Card Program Manager is responsible for the development, design, administration, management, and optimization of the company’s corporate credit card program. This role includes designing the blue print of a corporate credit card program which includes, payables program, end-user credit card program, p-card program, and others, including designing a corporate credit card policy, ensuring compliance with corporate policies, streamlining processes, and providing support to cardholders. The manager will work closely with various departments including finance, procurement, and compliance to ensure the program's effectiveness and efficiency.

Key Responsibilities:

1. Program Administration:

Manage the issuance, cancellation, and replacement of corporate credit cards.
Maintain accurate and up-to-date records of all active and inactive cards.
Ensure the corporate credit card program complies with internal policies and external regulations.

2. Policy Development:

Develop, update, and enforce corporate credit card policies and procedures.
Educate employees on the appropriate use of corporate credit cards and relevant policies.

3. Expense Management:

Monitor and analyze credit card usage and expenses to ensure adherence to budget and identify areas for cost savings.
Reconcile monthly credit card statements and address any discrepancies.

4. Customer Support:

Provide support to cardholders, including resolving issues, answering queries, and providing training.
Act as the primary point of contact between the company and the credit card provider.

5.Reporting and Analysis:

Generate and distribute regular reports on credit card usage, compliance, and performance metrics.
Perform data analysis to identify trends, potential risks, and opportunities for improvement.

6. Compliance and Risk Management:

Monitor compliance with the company’s credit card policy and take corrective actions when necessary.
Identify and mitigate risks associated with the corporate credit card program.

7. Process Improvement:

Continuously evaluate and improve processes related to the corporate credit card program to enhance efficiency and effectiveness.
Manage RFPs as needed
Implement best practices and industry standards.

Collaboration:

Work closely with finance, procurement, and other relevant departments to ensure seamless integration and operation of the corporate credit card program.
Foster positive relationships with the credit card provider and negotiate terms when necessary.

Qualifications:

Education: Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Experience: Minimum of 3-5 years of experience in managing corporate credit card programs or related financial management roles. Experience in policy development and compliance management.

Skills:

Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Proficiency in financial software and tools (e.g., ERP systems, expense management software).
Attention to detail and a high level of accuracy.

Competencies:

Organizational Skills: Ability to manage multiple tasks and priorities effectively.
Integrity: High ethical standards and commitment to compliance.
Customer Service Orientation: Strong focus on providing excellent service to cardholders.
Continuous Improvement: A proactive approach to identifying and implementing process improvements.

Foundever Bulgaria offers you:

- Working with a young and motivated team in a multinational environment
- Great benefits & remuneration plan
- Industry Leading corporate environment
- Personal Laptop
- Work from home
- Be part of our growing SSC EMEA team
- Professional training and development opportunities
- Opportunity to travel and meet teams on-the-ground
- Friendly and accessible office location
- Opportunities for a long-term professional career
- The recruitment process is entirely REMOTE.

We are looking forward to receiving your application!