Director, Sales Operations (Americas)

Why CAST AI?

CAST AI is the leading Kubernetes cost optimization platform for AWS, GCP and Azure customers. The company is on a mission to deliver a fully automated Kubernetes experience. What’s unique about CAST AI is that its platform goes beyond monitoring clusters and making recommendations; it utilizes advanced machine learning algorithms to analyze and automatically optimize clusters, saving customers 50% or more on their cloud spend, improving performance and reliability, and boosting DevOps and engineering productivity.

The company has raised $73M from investors, including Cota Capital, Creandum, Uncorrelated Ventures, and Vintage Investment Partners. CAST AI has nearly 200 employees globally and is headquartered in Miami, Florida.

However, this is merely the beginning. Our product roadmap is filled with exciting innovations that are yet to come. We are searching for intelligent, motivated, and self-reliant people to help us fulfill this ambitious mission.

Core values that hold us all together:

PRACTICE CUSTOMER OBSESSION. Focus on the customer journey and work backwards. Strive to deliver customer value and continuously solve customer problems. Listen to customer feedback, act, and iterate to improve customer experience.

LEAD. Take ownership and lead through action. Think and act on behalf of the entire company to build long-term value across team boundaries.

DEVELOP AND HIRE THE BEST. Strive to raise the performance bar by continuously investing in yourself, the team and by hiring the best possible candidates for every position. Drive towards personal development and professional growth, and mentor others to raise the collective bar.

EXPECT AND ADVOCATE CHANGE. Strive to innovate and accept the inevitable change that comes with innovation. Constantly welcome new ideas and opinions. Share insights responsibly with unwavering openness, honesty, and respect. Once a path is chosen, be ready to disagree and commit to a direction.

Role overview

The Revenue Operations team at Cast AI drives strategy, planning, and operational management across all GTM teams. As a critical business partner and growth enabler, Sales Operations leads sales strategy, planning, and operations.

We are looking for a Director, Sales Operations - Americas to partner with our Americas regional leadership and managers to drive our hypergrowth and scale.

Key Responsibilities:

• Partner with Americas Sales leadership and cross-functional stakeholders to develop go-to-market strategy, resource plans, and key performance metrics.

• Act as the right hand for the Global VP Revenue Operations and VP Sales - Americas.

• Provide strategic and operational support to the Americas Leadership team

• Support broader Revenue Operations team with global initiatives like Quota/Sales Planning, Sales Compensation, BoD deliverables and others.

• Scale and mature critical business processes to improve business performance

• Drive and support the planning process, including organizational design, headcount allocation, capacity/territory planning, and target setting for the Americas team.

• Develop and execute initiatives to optimize sales team efficiency and productivity

• Drive strong operational rigor across the business on initiatives such as forecasting, pipeline/deal management, hiring and ramp analytics.

• Leverage business analytics to drive critical growth initiatives and provide key insights for business leadership to support strategic decision-making

• Oversee the implementation of enabling systems and tools, working closely with internal systems teams.
  

You'll be a great addition to the team if you have:

• Experience with innovative, high-performing, and fast-paced revenue organizations at a high-growth enterprise B2B SaaS company

• An enthusiastic "roll up your sleeves" mentality. Works well under pressure, with a high degree of adaptability and flexibility in a fast-paced, ambiguous, and rapidly changing environment

• Strong executive presence and ability to communicate effectively with peers, senior field leadership, and the executive team

• A passion for growing and nurturing top talent

• Strong business acumen and ability to solve complex and diverse business problems

• Strong communication and influencing skills, and experience managing stakeholders

Requirements

• 10+ years of experience in a strategy and operations role supporting sales

• Experience supporting sales at a hypergrowth SaaS organization

• Strong knowledge of how hypergrowth GTM tech stack should be architected, and has experience working with Salesforce.com, Gong, Outreach, PeopleAI, LeanData.

• Ability to partner with executives and manage multiple stakeholders cross-functionally

• Advanced skills in Google Sheets, Microsoft Excel (e.g., should know commonly-used functions such as INDEX(MATCH), VLOOKUP, COUNTIFS, SUMIFS, Pivot Tables).

• Self-starter mentality with a high degree of follow-through; can own and take tasks through to completion

What's in it for you?

• Team of highly skilled professionals to work with and learn from

• Impact and visibility. Our organization is flat, getting in touch with CEO or CTO is a common practice here

• Flexible working hours. We deliver instead of sitting in the office 8 to 5

• Skin in the game. Every employee gets a share of the company

• 10% time to focus on self-improvement or personal projects.