Offer summary

Qualifications:

2+ years of experience in sales and/or business development, Excellent verbal and written communication skills, Tech-savvy with a strong understanding of technology, Effective time management and active listening skills..

Key responsabilities:

Promptly answer all inquiries via phone and web

Ensure accurate and up-to-date information in CRM software

Create a positive customer experience while representing Vacasa

Gather information during initial calls to advance the sales process.

Job description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in North America thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, entrepreneurial, and thrive in a rapid-growth environment.

Why Homeowner Marketing at Vacasa

The Inbound Sales Development Rep (SDR) team bridges the gap between sales and marketing. If you enjoy storytelling and learning about other people, this could be an opportunity for you. If you’re extremely organized and appreciate the value of accurate data collection, you could be a fit for this role. If a team culture of hard work, collaboration and sharing are important to you, you should apply for this role.

What we’re looking for

We are looking for a determined, adaptable team player to join us. When a homeowner inquires with Vacasa, we respond fast. Inbound SDRs at Vacasa are expected to deliver world class lead engagement - through call, email and text. They hold regular discovery calls throughout the day which involve qualifying leads while simultaneously getting owner’s excited about the opportunity to have Vacasa manage their home. This involves asking specific strategic questions to uncover important information, while presenting an accurate view of how Vacasa can assist each homeowner. When the team is not responding to, or nurturing, new inquiries, they re-engage former inquiries.

Schedule will be 7am - 4pm PST Thursday - Monday with Tuesdays and Wednesdays off.

This position in 100% remote. Ability to work from home and resides in one of the followings states: AK, AL, AZ, CA, CO, DE, FL, GA, HI, ID, IL, IN, LA, MA, MD, ME, MI, MN, MO, MT, NC, NH, NJ, NM, NV, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, or WY

What you'll do

Promptly answer all inquiries via phone/web
Ensure information added to our CRM software is accurate and up-to-date on a daily basis
Create a positive customer experience while representing Vacasa in a professional and courteous manner
Discuss, educate, and get potential new customers excited about Vacasa
Communicate effectively and respectfully with field sales executives, management, and your colleagues
Keep up-to-date on product knowledge, industry information, and competitive landscape
Gather as much information as possible during the initial call to move the prospect along in the sales process
Protect all customer information in a professional and confidential manner

Skills you'll need

2+ years of experience in sales and/or business development
Tech-savvy - both knowledgeable and enthusiastic about basic and advanced technology
Excellent communication skills - verbal and written
Effective time management
Strong active listener
Patience, reliability, and professionalism
Self-motivated and takes initiative
Upbeat attitude and high level of energy
Team player
Ability to brush off rejection

Compensation:

$19 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
More benefits and company perks information below

What you’ll get

Health/dental/vision insurance - employee & family coverage options
Employer Sponsored & Voluntary Supplemental Benefits
401K retirement savings plan with immediate 100% company match on the first 6% you contribute
Health & Dependent Care Flexible Spending Accounts
Flexible vacation time
Paid sick days and holidays
Paid parental leave after one year of tenure
Employee Assistance Program
Career advancement opportunities
Employee discounts
All the equipment you’ll need to be successful
Great colleagues and culture
Please visit our careers page to review our full benefits offerings

Vacasa is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged.

Vacasa is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.

An offer of employment for this role will be contingent upon the successful completion of a background check.

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