Offer summary

Qualifications:

At least 4 years of experience in solutions sales within MSPs, IT Infrastructure, Networking, Cloud Solutions, SaaS, or Cybersecurity., Strong understanding of IT consulting, products, and services, along with competitive industry knowledge., Excellent communication skills, both written and verbal, with the ability to build client relationships remotely., Proficient in cold calling, networking, and prospecting, with a typing speed of at least 50 words per minute..

Key responsabilities:

Develop leads and create appointments for network health assessments with clients.

Prepare sales plans and metrics while managing outbound sales activities.

Build and maintain strong customer relationships by understanding their needs and addressing technical questions.

Track lead and appointment information in the CRM system and follow up on leads generated from various sources.

Job description

Do you have excellent people skills and love hunting and closing deals? Are you fluent in English? Do you enjoy technology? Do you enjoy being part of a friendly and supportive team? If so, this might be the right opportunity for you.

Digicom Technology Solutions (DTS), headquartered in the USA, is looking for an IT service coordinator to work remotely from their home office and support our USA based clients. We are an IT managed services (MSP) business that specializes in a high-quality, customer focused approach to designing, managing, and maintaining computer networks for organizations throughout the USA and have been in business since 2008. We provide an enjoyable & supportive atmosphere with opportunities for growth and development. We promote respect, kindness, equity, diversity, and creativity in the workplace. Besides a desirable work environment, we offer healthy lifestyle incentives, generous PTO, performance bonuses, and more.

Working hours will be during USA business hours.

Learn more about us at our company website: https://www.dtsit.com
Visit our Indeed employer profile: https://indeedhi.re/2UcrTv5
Check out our Google reviews: http://bit.ly/3U2zKaw

Essential Skills / Experience:

At least 4 years’ experience in solutions sales in one of the following industries: MSPs, IT Infrastructure or Networking, Cloud Solutions, , SaaS, Cybersecurity).
Excellent understanding of the industry including competitive issues.
Strong working knowledge of IT consulting, products, and services.
Adept at cold calling, networking, and prospecting.
Ability to build client relationships over the phone/online.
Excellent phone, written and verbal communication skills.
Able to type at least 50 words per minute.

Core Job Functions:

Develop leads and create appointments with clients for our comprehensive network health assessment.
Develop sales plans, prepare sales sheets and metrics, and stay on top of outbound sales activities.
Build and promote strong, long-lasting customer relationships through understanding their needs.
Facilitating the answers to any technical questions the client might have.
Make calls to prospective clients.
Use subscription lists and various non-customer contacts to promote DTS and uncover new business opportunities.
Track and record lead and appointment information in our CRM system (ConnectWise).
Follow up on leads generated by our website and our marketing automation platform.
Meet with current clients on a monthly basis to review support issues and obtain referrals.

Additional Role Requirements:

Proactive, results driven, and committed to creating new business.
Positive, friendly, and helpful attitude.
Interest in a long term commitment.
Secure and quiet work area with ability to carry out a phone conversation with little or no background noise.
Internet connection capability of at least 20 Mbit download.
Reliable power (must have a whole house UPS if unreliable)
Able to pass a background check.

Compensation & Benefits:

R25,000 - R35,000 per month or more depending on skills and experience.
R100,000 average in commissions for each new client obtained.
30 days paid time off per year.
Quarterly performance bonus plan.
Medical allowance (R2,000/month) that can be used for medical insurance, dental care, or other self-care options of your choice.
Gym membership reimbursement (up to R1,000/month)
Health food reimbursement (up to R2,000/month) on purchases of fresh or frozen whole fruits, vegetables, raw nuts, raw seeds, dried beans, lentils and brown rice from your local farmer's market or grocery.

Required profile