Offer summary

Qualifications:

10+ years of overall experience, with 5-8 years in Salesforce delivery and account management., Strong understanding of Salesforce Clouds and their business value., Excellent communication and storytelling skills to influence stakeholders., Proven ability to develop account growth strategies and engage in long-term partnerships..

Key responsabilities:

Manage and nurture relationships with key clients, acting as their primary point of contact.

Conduct regular check-ins and strategic conversations to ensure client success and satisfaction.

Identify growth opportunities within existing accounts and collaborate with internal teams to deliver solutions.

Maintain up-to-date account plans and share insights with leadership to align priorities and drive client impact.

Job description

This is a remote position.

Do you build client relationships that last? Can you spot growth opportunities before anyone else does?
If you’ve got a head for business and a heart for people, our Key Account Manager role at CUBE84 could be exactly what you’ve been looking for.

What you’ll do:

Be the face of CUBE84 for our key clients

Own and manage relationships with some of our most valued accounts.
Go beyond project management — build deep trust, understand client goals intimately, and be their go-to advisor.
Make regular check-ins, strategic conversations, and a commitment to customer success a part of your everyday rhythm.
Ensure that every conversation and interaction with you adds tremendous value to the client — you’re not just responsive, you’re indispensable.

Drive growth, not just retention

You know how to listen for opportunities — whether it’s a service they haven’t tapped into or a challenge they haven’t solved yet.
You’ll identify where we can add more value, pitch smart solutions, and work closely with internal teams to make it happen.
Your background in Salesforce delivery means you can spot real potential — and speak the client’s language.

Think globally, act personally

Most of your clients will be in the US. You’ll understand their unique business dynamics and ensure we’re not just delivering work — we’re delivering impact.
You’ll need a valid US visa and the willingness to travel once a quarter to strengthen these relationships in person.

Bring clarity, structure, and a client-first mindset

You’ll keep account plans up to date, share insights regularly with our leadership, and make sure we’re always one step ahead.
Working with our delivery, pre-sales, and leadership teams, you’ll align priorities and ensure every engagement is a win for the client — and for us.

Requirements

You’ll thrive in this role if you have:

Overall 10+ years of experience, with at least 5–8 years specifically in Salesforce delivery and account management
A demonstrated ability to sell within existing accounts, uncovering new opportunities through strategic engagement
A solid understanding of Salesforce Clouds and how they translate into business value
Strong communication and storytelling skills, with the ability to influence both internal and client-side stakeholders
A proactive approach, strong organizational skills, and a strategic mindset focused on long-term success
Are experienced in building account growth strategies and account planning frameworks
Have exposure to cross-functional collaboration across delivery and sales
Bring a consultative approach to client engagement, with a focus on long-term partnership building

Bonus points if you:

Have managed multi-year enterprise accounts or clients with global operations
Are familiar with usage-based or subscription-based business models
Have led Executive Business Reviews (EBRs) or Quarterly Planning sessions with C-level stakeholders
Have worked in a high-growth consulting environment where agility and structure need to coexist