Retail Industry Consultant

WE ARE SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work. Our global Center of Excellence team of over 80+ of the most diverse, talented, and engaged Solution Consultants, Business Analysts, and Product Managers in 12+ locations across Europe and the USA. We are a cross-functional, highly impactful, and high-visibility team whose mission is to drive digital transformation strategy and implementations. We advise our Fortune 500 customers at the cutting edge of technology while staying highly relevant to the specifics of their industry. We partner with technology and engineering leadership to deliver strategic decision-making and efficient execution of digital advisory operations for the enterprise at all phases of the digital transformation journey. IF YOU ARE Knowledgeable about the Retail & CPG (consumer packaged goods) industry, understanding how merchandising, supply chain, e-commerce, and operations connect to drive business performance Experienced in leading digital transformation initiatives Visionary in recognizing how technology will disrupt and enable the retail industry Specialized in at least one key area, such as e-commerce, supply chain planning, merchandising, customer experience, or pricing Accomplished in driving transformation projects through digitalization, AI adoption, or process optimization Analytical, bridging business and technology to translate real-world retail challenges into actionable digital solutions Engaging in client-facing roles, interacting with senior stakeholders, facilitating workshops, and shaping technology-driven solutions Confident in leading discussions, gathering insights, and defining solution roadmaps with senior stakeholders Collaborative, working effectively with cross-functional teams — including product managers, data scientists, and engineers—to design and implement scalable solutions Organized, managing multiple projects and priorities to ensure alignment with strategic goals and operational realities Curious, continuously learning, and staying ahead of industry trends Multilingual, fluent in English and German, ensuring seamless collaboration with international clients and stakeholders AND YOU WANT TO Work directly with potential or current clients in the retail & CPG space to analyze challenges and design solutions Lead and support presales activities – preparing proposals, RFP responses, and client presentations, bringing industry expertise to support sales teams Facilitate workshops, stakeholder discussions, and solution design sessions to define project roadmaps and drive consensus across business and technical teams Drive business insights & recommendations with data, analytics, and industry trends, providing actionable recommendations for clients Collaborate with cross-functional teams (product managers, engineers, data scientists, etc.) to define and deliver new solutions Manage multiple priorities efficiently by working across different engagements, adapting quickly to shifting client needs Develop industry insights & thought leadership for internal and external knowledge sharing with whitepapers and presentations on market trends and best practices Continuously learn to keep up with emerging technologies, market shifts, and best practices in retail & CPG Drive digital transformation for retailers and CPG brands to create measurable business impact, ensuring solutions improve business metrics TOGETHER WE WILL Shape and refine innovative solutions, combining industry knowledge with emerging technologies Develop industry-focused frameworks, service offerings, and accelerators, setting new standards for retail and CPG consulting Grow your expertise through hands-on experience, trainings, and mentorship opportunities Grow together as a team, continuously learning, innovating, and expanding our influence in the industry Transform the future of retail and CPG Build a challenging and exciting career in digital advisory, in one of the leading and fastest-growing businesses on the market SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe