Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

Manage and nurture relationships with enterprise clients to ensure satisfaction.

Develop and implement strategies to improve customer retention and engagement.

Collaborate with cross-functional teams to address client needs and feedback.

Provide regular reports on customer health and success metrics.

Abnormal AI is the leading AI-native human behavior security platform, leveraging machine learning to stop sophisticated inbound attacks and detect compromised accounts across email and connected applications.

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