Offer summary

Qualifications:

Bachelor's degree in IT or related field preferred., Proven experience in a service desk or technical support role., Strong problem-solving skills and ability to troubleshoot technical issues., Excellent communication and customer service skills..

Key responsibilities:

Provide technical support to end-users via phone, email, and in-person.

Resolve hardware and software issues in a timely manner.

Document and track support requests using ticketing systems.

Collaborate with IT teams to improve service delivery and user experience.

The Clerk of the Circuit Court & Comptroller is an independently elected public trustee established by the Florida Constitution. The Clerk is responsible for safeguarding public records and public funds for the people of Lee County. In addition to the role of Clerk of the Circuit Court, the Clerk is the County Recorder, Clerk of the Board of County Commissioners, and the Chief Financial Officer, Treasurer and Auditor for Lee County. Terms of Use: http://bit.ly/leesocial

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