Administrative and Project Support Manager

SUMMARY  

The Mercola Group of Companies, a leader in natural health and wellness, is seeking an Administrative and Project Support Manager to oversee our teams of Business Support Coordinators and Project Managers. This role is pivotal in ensuring efficient administrative support and the successful execution of strategic initiatives across the organization. The Director will drive operational excellence, foster collaboration, and align administrative and project management functions with Mercola's mission and goals. 

KEY RESPONSIBILITIES & DUTIES

• Leadership & Team Management
  • Lead, mentor, and develop teams of executive assistants and project analysts/managers, promoting a culture of excellence and continuous improvement.
  • Provide clear direction, performance feedback, and professional development opportunities to team members.
  • Establish and implement best practices and standard operating procedures for administrative support and project management functions.
• Executive Support & Administrative Excellence
  • Oversee executive support services, ensuring high-quality assistance in scheduling, travel coordination, meeting preparation, project support, and correspondence.
  • Implement tools and processes to enhance administrative efficiency and optimize executive productivity.
  • Ensure confidentiality, discretion, and professionalism in handling sensitive information.
• Project & Program Management
  • Supervise the project management team, ensuring alignment with company goals and strategic initiatives.
  • Develop frameworks, methodologies, and best practices to improve project planning, execution, and tracking.
  • Collaborate with cross-functional teams to drive project completion, monitor risks, and report progress to leadership.
  • Manage project budgets, timelines, and resource allocation effectively.
• Process Optimization & Operational Efficiency
  • Identify opportunities to streamline administrative and project management processes, leveraging technology and automation where applicable.
  • Develop and implement policies and procedures that enhance operational effectiveness.
  • Collaborate with internal stakeholders to align administrative and project services with organizational objectives.
• Strategic Planning & Stakeholder Engagement
  • Act as a strategic advisor to leadership on administrative and project management functions.
  • Develop and execute initiatives that support organizational goals, operational scalability, and business transformation.
  • Foster strong relationships across departments, ensuring effective communication and collaboration. 

REQUIREMENTS/QUALIFICATIONS

• Education & Experience
  • Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree preferred).
  • 8+ years of experience in administrative leadership, project management, or operations, with at least 5 years in a management role.
  • Proven experience leading and developing high-performing administrative and project management teams.
• Skills
  • Highly agile, able to pivot with little notice.
  • Strong understanding of executive support, corporate administration, and project management methodologies (e.g., PMP, Agile, Six Sigma preferred).
  • Exceptional organizational, problem-solving, and decision-making skills.
  • Excellent communication, stakeholder management, and interpersonal skills.
  • Proficiency in project management software, collaboration tools, and Microsoft Office Suite. 

WORK ENVIRONMENT & PHYSICAL DEMANDS 

• This is a remote position, requiring a high degree of self-motivation and time management.
• Participation in virtual meetings and cross-team discussions via video conferencing and collaboration tools.