Funeral Home & Crematory Investigator: DORA/Division of Professions & Occupations.

Department Information Hybrid Workplace Arrangement Although this position will be designated under the department’s hybrid workplace program, it will still be required to report to the department office on a scheduled basis and at the discretion of the supervisor, based on business need. The salary range posted for this position is Q1 $5,995 - Q3 $7,190 /monthly; although a salary range is listed, hiring salary will be set commensurate with the successful candidate's qualifications and in compliance with the Equal Pay for Equal Work Act. This announcement may be used to fill multiple vacancies. The Department of Regulatory Agencies (DORA) is dedicated to preserving the integrity of the marketplace and is committed to promoting a fair and competitive business environment in Colorado. Consumer protection is our mission. DORA values and promotes diversity, supporting a workplace that is inclusive of people from different backgrounds and experiences; creating an environment that is reflective of our communities; promoting positive relationships; and putting forth unique perspectives to fulfill our mission. Employer-sponsored RTD EcoPass, with offices located at Civic Center Plaza, above the RTD Civic Center station and just a few blocks from RTD light rail. Extensive work-life programs such as flexible schedules, training and professional development opportunities on a wide variety of subjects, and more! Employee wellness programs, including the Colorado State Employee Assistance Program (CSEAP), which provides free, confidential counseling services. Bike-to-work programs, including access to storage lockers and bike racks. Flexible retirement benefits, including a choice of the PERA Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans. Medical and Dental Health Insurance for employees and optional coverage for their dependents. Life Insurance for employees, and optional coverage for their dependents. Paid Time Off, including 11 paid holidays. Short- and long-term disability coverage. Tuition assistance program. Check out our excellent benefits package! Description Of Job The Division of Professions and Occupations (DPO) provides consumer protection through its regulation of 500,000 licensees within more than 50 professions, occupations, and entities in the state of Colorado. The Office of Investigations work unit exists to ensure consumer protection by conducting investigations/inspections to support the Division’s 50 different professions. The Office supports the Division by conducting inspections and investigations of criminal, civil, and administrative actions and the enforcement of agency actions including cease and desist orders. The work unit achieves its purpose through accomplishing the strategic measures of the Division, including improving customer service and reducing fees, protecting consumers and leading people, as well as regulating of all those providing such services, ensuring that those providing the services comply with minimal statutory standards, and coordinating the investigation/inspections process to enforce the requirements of the Colorado Revised Statutes. Position : SJA 9827 This position implements the objectives of the work unit and answers regulatory inquiries, advises and counsels the public, the funeral and mortuary science services profession and other governmental agencies, including law enforcement. This position independently conducts inspections upon Funeral and Mortuary Science Services registrants, writes reports detailing inspection findings, and conducts investigations based upon consumer and/or Program initiated complaints. Duties Include, But Are Not Limited To Analyzing facts and evidence obtained through investigation such as client records, medical and business records, employment records, depositions, court records, witness interviews and physical evidence to determine the pertinent information to be included in the written report and/or presentation to the Program; Determining appropriate outreach and education strategies to educate external stakeholders, including law enforcement, regarding the investigative and enforcement role of the agency; Investigating “sensitive” circumstances such as those involving sexual abuse, psychiatric problems, or drug or alcohol abuse; Evaluating questions presented during required testimony in a fast-paced deposition or court proceeding, determining whether confidentiality laws prohibit the disclosure of the requested information and therefore prohibit a response to the question; Educating and communicating with the general public and regulated professions regarding the investigative and enforcement role of the agency; Assisting in the prosecution of administrative, civil, and criminal violations of state and federal law by the Attorney General’s Office and other law enforcement agencies. MINIMUM QUALIFICATIONS (MQs) Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights There are two ways to qualify for this position: 1) Experience OR 2) A Combination of Education and Experience. Option 1: Experience Six (6) years of full-time relevant professional* investigative work experience which must include all of the following: Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; Presenting clear and concise oral and written reports of investigation; Experience gathering information by utilizing investigative interviewing techniques. Option 2: A Combination of Education AND Experience Associate’s Degree and Experience: Graduation from an accredited college or university with an associate’s degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND Four (4) years of full-time relevant professional* investigative work experience which must include all of the following: Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; Presenting clear and concise oral and written reports of investigation; Experience gathering information by utilizing investigative interviewing techniques. OR Bachelor’s Degree and Experience: Graduation from an accredited college or university with a bachelor's degree in business, criminal justice, communication, forensic science, sociology, or a field of study related to the work assignment; AND Two (2) years of full-time relevant professional* investigative work experience which must include all of the following: Conducting investigations, including working with violations of administrative, civil, and/or criminal based statutes; Gathering, interpreting, and/or analyzing evidence, data, and relevant facts in complex cases, and applying applicable laws; Presenting clear and concise oral and written reports of investigation; Experience gathering information by utilizing investigative interviewing techniques. Document this experience in your application IN DETAIL, as your experience will not be inferred or assumed. Part-time experience will be prorated. Substitutions Partial credit toward the degree requirement will be given for completed college/university coursework that did not result in a degree. A master's or doctorate degree from an accredited college or university in a field of study related to the work assignment will substitute for the bachelor's degree requirement. Professional work involves exercising discretion, analytical skill, judgment and personal accountability and responsibility for creating, developing, integrating, applying, and sharing an organized body of knowledge that characteristically is: uniquely acquired through an intense education or training regimen at a recognized college or university; equivalent to the curriculum requirements for a bachelor's or higher degree with major study in or pertinent to the specialized field; and continuously studied to explore, extend, and use additional discoveries, interpretations, and application and to improve data, materials, equipment, applications and methods. Necessary Special Requirements Applicant must inspect funeral homes and crematories throughout the state of Colorado. This requires overnight travel throughout the year, which at times can be as long as, or more than, a week. Travel averages up to three (3) weeks per month. Preferred Qualifications Previous experience working in or with a Funeral Home, Crematory, and/or Coroner’s Office; Experience conducting quality control inspections to ensure compliance with standards/requirements, including applying, interpreting, and explaining standards/requirements; Knowledge of and experience with effectively applying investigative principles and techniques; Knowledge of and experience with interpreting and writing technical, investigative reports; Demonstrated experience working in a busy, fast-paced regulatory environment and/or state government position; Demonstrated experience testifying in court providing data and information gathered during the investigative process; Demonstrated experience working with multi-disciplinary teams (e.g. civil attorneys; criminal prosecutors; local, state, and federal law enforcement/regulatory agencies); Bilingual (Spanish preferred). Required Competencies: The following knowledge, skills, abilities, and personal characteristics are required competencies and may be considered during the selection process (including examination and/or interview): Demonstrated written communication skills, including the ability to convey information to various stakeholders in a clear, accurate, and concise written manner; Demonstrated verbal communication skills, including the ability to effectively convey information to audiences in a concise manner; Demonstrated attention to detail; Demonstrated critical thinking and analytical skills, including having the ability to evaluate information in order to apply knowledge and to decide on the most appropriate course of action; Demonstrated prioritization skills, including planning, organizing tasks, and managing work assignments; Demonstrated time management skills, including the ability to multi-task to effectively manage competing and constantly changing priorities in order to meet tight deadlines; Demonstrated ability to understand and abide by workplace principles, practices and behaviors as internally identified and defined by the division and department; Demonstrated ability to read, understand, interpret, apply, and explain laws, rules, policies, and procedures; Sound judgment and the confidence to make decisions on a routine basis; Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor; Integrity and high ethical standards; Accountability, reliability, including attendance; Ability to maintain confidential, controversial, or sensitive information; Self-starter, including the ability to work independently, learn new processes, utilize own knowledge and that of supervisor, and complete work with minimal supervision; Demonstrated professional demeanor; Knowledge and understanding in the use of PC software applications including Microsoft Office (Access, Word, Excel, etc.), and Google Suite (Doc’s, Sheets, Slides, etc.). Conditions of Employment: Candidates who fail to meet the conditions of employment will be removed from consideration. The successful passing of a reference check and/or, if required, a background check. A reference check may include but is not limited to: contacting previous and current supervisors to verify employment and discuss performance, a review of the personnel file, a review of the performance record, a review of job-related public information,etc. The type of background check depends on the job duties of the position, and can include a review of any criminal record, credit report, and/or driving record. Ability to travel independently, including work in-office, as required by business need and scheduled by the supervisor. Must possess and maintain a valid State of Colorado driver's license. This position requires the ability to travel up to 75% of the time, including staying over weekends when required; and the ability to transport equipment, including, but not limited to, laptop computers, printers, manuals and supplies. Supplemental Information PLEASE READ - Required Application Materials Interested individuals must submit the following online: A completed State of Colorado Application (log-in to your current NeoGov account or create a NeoGov account to complete the online application). Note: Incomplete applications, including incomplete work history sections or "see résumé," "see attachment," or "see addendum" statements, will not be accepted in lieu of a completed application form. A current email address on your application, as all communication pertaining to this position will be conducted via email. Please set up your email to accept messages from info@governmentjobs.com and '@state.co.us' addresses, and check your email often. Note: The department cannot guarantee the successful delivery of email, including incorrect filtering into junk mail folders. A detailed cover letter, explaining how you meet the required competencies and how your accomplishments, qualifications, skills, areas of expertise, personal characteristics, etc. make you a good fit for this position; you may also attach additional documents that demonstrate this. Comparative Analysis Process: Structured Application Review Part of, if not the entire, comparative analysis process for this position will involve a review of the information you submit in your application materials; Therefore, it is paramount that in the experience portion of your application and cover letter, you describe the extent to which you possess the education, experience, and competencies outlined in the job announcement as well as the required and/or preferred qualifications/competencies. You are also encouraged to attach additional documents to that effect. Failure to include adequate information or follow instructions may affect your score and prevent you from competing in subsequent measures used to arrive at a top group of applicants. Veterans' Preference : Candidates who wish to assert Veterans' Preference should attach a copy of their DD-214 to their application. Failure to do so will result in being denied Veterans Preference. PLEASE NOTE: Former State Personnel System employees who were disciplinarily terminated or resigned in lieu of termination must disclose this information on the application. Colorado Revised Statutes require that all state employees be hired and promoted through competitive examination of merit and fitness. Failure to include the required information, failure to follow instructions, and/or failure to submit materials by the application deadline may result in your application not being considered for the position and may affect your score or inclusion in the final pool of qualified candidates. The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. DORA is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, at dora_adacoordinator@state.co.us . Appeal Rights If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director. An appeal or review must be submitted on the official appeal form, signed by you or your representative. This form must be delivered to the State Personnel Board by email, US Mail, faxed or hand-delivered within ten (10) calendar days from your receipt of notice or acknowledgment of the department’s action. For more information about the appeals process, the official appeal form, and how to deliver it to the State Personnel Board go to spb.colorado.gov or refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures , Chapter 8, Resolution of Appeals and Disputes , at spb.colorado.gov under Rules.