Fandom Outreach Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Experience in sales or customer support in creative or community spaces is preferred but not mandatory., Strong English communication skills (C1 level) both written and spoken., Familiarity with CRM tools and Google Spreadsheets, or a willingness to learn., A passion for pop culture and music, with a proactive and organized approach to work..

Key responsibilities:

  • Scout and engage with fan groups to promote the client's platform.
  • Build relationships with key fan accounts and keep the community engaged.
  • Track and report on outreach program results, suggesting improvements as needed.
  • Manage administrative tasks and maintain organization using tools like Airtable.

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HKR Scaleup https://hkr.team
51 - 200 Employees
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Job description

Hey, you! Wanna become #OneOfUs?
We are on the lookout 🕵🏻 for the next awesome music-obsessed fan community whisperer to join our HKR team as a Fandom Outreach Specialist, working for a US-based client in the global fan engagement space. 🇺🇸

Btw, HKR was remote before it was even cool! 😎
Remote is allowed, encouraged, and the norm. Now, and forever. There’s only one catch, and it comes from this guy:
Whatever you are, be a good one” - Abraham Lincoln.

To apply, please fill out our external form. 🤞🏼
(You will be redirected to it automatically, once you click "Apply").

What you'll be doing?
  • 🔸 Scout and hype fan groups for our client's platform, collaborating with the US sales squad to connect with global music lovers.
  • 🔸 Slide into DMs of fan armies (Swifties, Beliebers, Little Monsters - you name it!) to promote our partner’s platform and do follow-ups to keep the excitement alive.
  • 🔸 Build epic bonds with key fan accounts, sharing your music obsession and keeping the community engaged.
  • 🔸 Grow and track a network of potential fans, updating statuses based on every interaction and keeping the vibe fresh.
  • 🔸 Stay lit with the latest music drops and industry trends, reporting insights and hot takes to your line managers.
  • 🔸 Track program results, spill the tea on what's working or not, and suggest cool tweaks to level up our outreach game.
  • 🔸 Source and track fans across X/Twitter, Instagram, and other platforms daily, drafting and coordinating outreach messages.
  • 🔸 Monitor incoming platform requests, flag important ones to the team, and maintain the weekly Notable Artist Dates calendar.
  • 🔸 Archive artist materials like live audio in Dropbox, handle user request approvals, and keep streaming goal trackers up to date.
  • 🔸 Keep everything organized in Airtable (or similar tools) and manage all admin tasks reliably and consistently.

  • About You
  • 🎧 You're obsessed with pop culture and music, always in the know about industry buzz.
  • 🎧 You've got the creds: experience in sales or customer support in creative/startup/community spaces - preferred, but not mandatory.
  • 🎧 Your English communication skills are top-notch (C1 level), both written and spoken.
  • 🎧 You're confident and chill with making calls to US prospects and partners, familiar with US slang, LOL.
  • 🎧 You're savvy with CRM tools and Google Spreadsheets or quick and willing to learn them.
  • 🎧 You're eager to learn, grow, and bring your creativity to improve processes.
  • 🎧 You’ve got laser focus, follow repetitive processes without zoning out, and can work independently like a boss.
  • 🎧 You’re organized, dependable, and ready to take initiative when needed.

  • Perks
  • 💰 Fair market pay
  • 🏋🏻 7card - national coverage for sport & wellness activities
  • 🏥 A very inclusive medical insurance plan at Regina Maria
  • 🏠 Remote, full-time job - work from the comfort of your own home!
  • 🕐 Monday - Friday, 2PM - 11PM schedule (with 1 hour of lunch break 🍕)
  • 🥳 Start-up culture, young team, no egos, no BS
  • About Us
    ✨ At HKR, we're all about the start-up life—innovative and dynamic, not corporate and stuffy. We're on a mission to simplify global HR.
    ✨ Transparent culture, tech-savvy, and quick decision-making.
    ✨ Feedback fuels our growth, and we celebrate all wins. Meritocracy is our game; it's what you bring to the table that counts.
    ✨ Fantastic mix of US clients with more to come.
    ✨ We value ownership and getting things done. We ask, "How much did you care?" If you're passionate, you're nailing it.
    ✨ Ideal for creative minds who love contributing ideas and improving processes.
    ✨ Oh... and we don't waste time in useless meetings.

    Location
    🧭 Based in Bucharest and Cluj, Romania, we're remote-first. Whether you work from home or pop into the office, we support what works best for you. Embracing change is who we are.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Customer Service
    • Google Sheets
    • Sales
    • Reliability
    • Communication
    • Creativity

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