Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Proficiency in customer relationship management (CRM) software., Ability to analyze customer feedback and provide actionable insights..
Key responsibilities:
Manage customer inquiries and provide timely support.
Develop and maintain strong relationships with clients.
Collaborate with cross-functional teams to enhance customer experience.
Monitor customer satisfaction metrics and report on trends.
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Accusoft is a software development company specializing in content processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, we help organizations solve their most complex content workflow challenges. Our patented solutions enable users to gain insight from content in any format, on any device with greater efficiency, flexibility, and security.